R&B TEA SAN JOSE — Restaurant in San Jose

I absolutely enjoy coming to this R&B! Everytime I am here, its always feels different, happy like I'm at somewhere new, new place, new town, or an entire new city.😂 I always gets super excited and a wam feeling of welcoming and peaceful experience. I love that they seem to always kept this place clean, cute and always Charming Displays and festive Decorations. Hidden in the back in Vietnam Town, near the Sweet Corner, this place always stood out for me. The Colorful Lanterns and the bright Flickering tree lights always gets me whenever I am here. Absolutely Stunning!! I love coming here because they also have many shops and restaurants around within this Plaza. My favorite boba here includes the Strawberry Matcha , Matcha Latte, Jasmine Green Milk Tea, Hawaii Fresh Fruit tea, Dragon Fruit Slushy, Taro Milk Tea, and Roasted Oolong Milk Tea with Crystal boba and Rainbow Jelly. Next door to R&B is the Asha corner, where I order my Bun Bo Cay and Bun Thit Nuoung here. Pretty yummy!! R& B offers Milk Teas, Juices, Fresh Fruit Teas, and different Smoothies with a variety of Toppings! They offer various Snacks, Vietnamese Beef Cubes, Popcorn Chicken and other Appetizers as well. I am looking forward to try some of these on my next...

I usually don't write negative reviews for restaurants because I understand the challenges they face in satisfying customers. However, I feel it's important to share my recent experience at your establishment. Today, I ordered two drinks and the "Firewok Calamari." The drinks were good, but I was really disappointed with the calamari. When I took the first bite, all I tasted was breading flour. I thought it might have been a one-time mistake, so I tried another piece. Unfortunately, it was also coated in too much breading and lacked any flavor. It seemed like the calamari hadn't been seasoned properly.

I politely approached the cashier and told them that the calamari wasn't good, especially considering the price I paid (over $10). I asked if I could exchange it for something else, but the staff just said, "I don't think so," and smirked. They didn't apologize or offer to check with the kitchen. I ended up throwing the calamari away because it was terrible.

Honestly, the quality of the food and the service made me feel like you don't care about your customers. I'm sorry to say that my family and I won't be coming back. It's clear that you don't prioritize customer satisfaction with that...

If you're a fan of asian food and drinks in general or Vietnamese treats specifically, I highly recommend this place. No wonder why there are so many Vietnamese coming here - why not when there are so many great offers over there with fantastic ambiance.

My go-to drinks at the store are always Thai green milk tea and House coffee wi/ cream cheese - I usually order the largest size with 3 toppings and I never forget to choose tiramisu cream as one of my topping options because it is amaaaazing. I even like the tiramisu cream better than the normal cream cheese. Meanwhile, my family usually orders the Oreo, chocolate black milk tea and they love it the most.

Both interior and exterior deco is eye catching and lively even though music can be loud sometimes. It is an ideal place for family and friends to gather and have fun. You can find your seats and tables easily most of the time.

Sometimes when it gets too crowded (of course this place is super popular) especially during weekends, service could be slow and inefficient but at least the staff is not rude. And parking is plenty but might be a bit harder to find one...