Starbucks — Restaurant in San Marcos

This review is NOT about this particular branch of Starbucks, so please forgive the single star. The problem has been going on for well over six months across the entire country as far as I can tell - but the new matcha powder is a huge downgrade. My latest experience will probably be the last time I order a matcha latte from Starbucks. They've changed the matcha and not only does it lack in flavor, but the powder does not dissolve in the milk, leaving multiple small lumps of unmixed powder in almost every sip, which has made this drink very unappealing. Just yuck. Literally got a gag reflex on my last visit. I'm sure it's no fault of the baristas or branches - I hope this review gets back to corporate and help them reconsider the quality of their ingredients, because changing this one drink that I have come to love and have relied on for a "happy boost" since it's inception nearly 15 years ago is now just a sad loss. There goes one more reason to live ... yeah, a little dramatic, I know, but there's really nothing out there to take its place and hit...

Somebody really needs to have a long talk with the employees at this location! My daughter's occasionally visit this location with teachers on field trips (from HTHNC) and every time there is a different employee that is extremely rude and degrading to the students. As a parent, I do not appreciate this and I find it extremely unnecessary that a paying customer, regardless of age, is treated with this amount of disrespect!! If someone wants to sweeten their drink no one should be telling them, "what do you want sugar for, your drink is sweet enough!" If students/teenagers are causing a scene or being disrespectful and need to be corrected by management or whomever, that's a different story. But my daughters and their friends have been well behaved and on walking feild trips with their school staff and they still get treated as a huge burden or annoyance. If you are easily irritated by student/teenagers then maybe working at a Starbucks in between 2 high schools is not the place for you! Seriously, something needs to...

This was my third time going to this Starbucks location and everytime the workers at this location are non friendly but I’ve tried to overlook it assuming they’re just busy. However this last time I ordered on the app as I was on a time frame and needed to get my drink and go. When I went in no one assisted me for a solid 10 minutes. My drink was just sitting behind the counter and I could see my name. No one was helping me and again non professional and non efficient so I grabbed my drink and I was heading out the door without being helped or greeted a worker finally decided to address me by telling me not to grab my own drink again. Not to mention this locations drinks are terrible compare to other locations. If I could give this location and customer service a 0 I would. I’ll happen stick to other...