Hopdoddy Burger Bar — Restaurant in Sandy Springs

Someone else suggested this place. It wasn't too far from where I live. It's not the easiest place to spot, but it is easy to get to, and near a relatively large parking area, so no issues with finding a spot to park. It's not too far from shopping areas and there are a few other food options nearby in case you are with someone who is looking to bite into something different. Never having heard of Hopdoddy Burger Bar prior to visiting, I was not sure what to expect. As we entered, we noticed there are some instructions as to what to do. I am not fully settled into the QR code for the menu thing. I really appreciate saving paper and plastic, but puts more work onto the customer, which moves it into more fast food territory, in my opinion. However, this does allow easier menu changes. Not a big deal. Then we reach up to the counter to order after scrolling through the decently sized menu. The menu was not overwhelming to me, and there are a good amount of options. What really surprised us was that you can change any burger to a veggie burger. Why don't other places do this? Seriously. Such a simple task to switch out the patties. Now, I do not see them using a different spot to cook these, so if you are worried about that, this is not the spot. Anyway, for us it was not too big of a deal. The ordering is quick and easy, and the price was decent. We got our individual burgers and fries to share. Now, once we sat down and got our food, we went right into it. First, though, I went to the bathroom to wash my hands. The bathroom is pretty clean. The establishment has a modern simplistic look and feel. A lot of brown and sharp edges, some soft brown lighting. Nothing to different than other places I have been to. There is a bar in the middle of you're looking to wet the beak. I was into it. My burger was good. No high expectations and I was pleased. The hand cut fries, very good. I was filled up and satisfied with my order. No more, no less. That is honestly all there is for me to say about this place. Service is whatever. The food is what saves this spot. Worth checking out to try the burgers, but you'd have the same experience just having take out from here. I'll be stopping by again to get another...

I took my aunt and uncle who was from out of the country for his farewell dinner tonight(09/13/2023) at around 8pm. I had told them how great the reviews were and food looked good. When we walked in we were led to a counter to order which was weird cos there were no signs saying this and the menu atvthe counter doesn't even show all the burgers they offer. I also expected it to be a sit down, waiter comes to take your order kind of place but it wasn't which was fine just unexpected . The girl at the counter who took our orders was extremely rude, i didn't get her name but she has a nasal cow ring piercing and other facial piercings. My aunt wanted the chicken sandwich and asked if it was deep fried or grilled the girl said fried when t was grilled and was extremely rude in her responses. Then the ketchup ren out of the dispenser and when i told her I was getting sauces for my aunt and uncle and son who had ordered fries(which were all very stale and not fresh) she asked me if im sure the extra ketchup sauces weren't for me. Ontop of that she acted so inconvinenced cos i asked her to come refil the dispenser. I didn't know getting ketchup was a problem. Overall terrible customer service experience from her.

We went over to the bar and the manager took our drink orders and didn't bother placing them with the bartender or making them. Thankfully the bartender was so sweet when I came back in 20 minute's later to ask about our drinks and he made them right away and apologized. The drinks and kindness shown by the bartender were the best part of our experience.

Burgers were ok but had thin patties which were cold and dry like they sat there all day. Not juicy at all. We ended up spending $100 including tips and tbh it was a very disappointing experience. I do not recommend this location and won't...

Terrible service and poorly trained staff. I went on a tuesday when they supposedly have $5 drinks for “hoppy hour”. They have a full service bar but you can also order drinks at the register with your food to sit at a table. I asked the cashier which drinks were $5 - she didn’t know. Instead of trying to find out she told me to go to the bar on the other side of the restaurant, ask the bartender, and come back. I asked and came back and ordered the rum punch. The girl at the register then asks me “is that a margarita?” I tell her no and she says she can’t find it in the system so they must not have it. I tell her that the bartender literally just said they do. She asks another girl who doesn’t know either. The third person she asks manages to find it but rings it up as full price. I say it’s supposed to be $5. They say that the happy hour prices are only until 6:00. It didn’t say that on the sign and also it’s ILLEGAL to end drink specials at a specific time in GA. They have to last all day if you’re gonna do them. I finally just got frustrated and left. Two weeks later I decided to give them another try because maybe they were just new but nope! Asked what the seasonal cocktail was and no one behind the counter knew. Had to go ask the bartender again. It was rum punch. It took 30 mins to get it and I had to go to the bartender to ask for it after that time even though they were supposed to bring it to the table. Food was meh. Overpriced and too salty. I definitely won’t be giving them...