I just experience the worst service ever! I pulled up and anticipated a wait because of the line, I went up to the box to order he said just a minute I said okay and I waited a like 10 minutes, to finally hear a hello on the other end and he told me he forgot I was there. I ordered which he tells me they are out of of the items. I ordered something else with specific instructions I waited 15 minutes longer in the drive thru finally reached the end of the line to have the bag pushed out to me I asked her to look to make sure it was tacos with just meat in them she looked in the bag and said yes they are Rudly handed it to me I took off and procced to open it to give it to my son and it was WRONG! I went back in waited a few more minutes to not be greeted they were helping guest finally got someone to pay attention asked to speak to a manager, the manager came over I tried to explain the situation he looked in bag rolled his eyes and said he take care of it, we waited another few minutes for another person to come over I said I was waited on tacos, she asked someone about it I herd the women snap at her and say she going have to wait we are making them to find the manager doing something else. I waited to finally get the tacos back no real apology, get them back to the house for them to be a tiny bit of meat in them way less then normal the tacos were for my son and he was upset I am upset not just because of making them wrong I can handle that. I am angry with the way it was handled. It was...
Read moreWhy do you like Taco Bell? Personally, I go for quick affordable food, that is consistent. If you're at all like me in any of those categories, do NOT visit this location. I know what you're thinking, wait Taco Bell has a dollar menu, it's affordable. They do, however at this location it doesn't exist, and those items average $1.79. Drive through speed? 6:13 p.m. and only one car in front of me (dinner time and no business explains a lot) and I waited 18 minutes. The car in front of me pulled away about 1 minute after I pulled up. 17 minutes at the window for four bean burritos, two tacos, and a chips and cheese. When I pulled away, there was no cars behind me, meaning no customers during dinner for 18 minutes... This leaves consistency of what to expect from what I look for when visiting Taco Bell. One burrito was bursting at the seams while another was a sorry excuse for a burrito. One of them also lacked red sauce. Taco Bell corporate, if you read this, force the location to change, or change the owner of the location as it's ruining the reputation of Taco Bell that I love and trust so very much. With the increased prices, it's cheaper to visit the new Wendy's next door if using their app which offers stellar deals, and 18 minutes is enough time for The neighboring Pizza Hut to cook...
Read moreThis Taco Bell location deserves one star out of five due to Dave Medrano, the General Manager. I used to work here several times during 2001-2014 and the man is a total piece of work. He is cheap, chauvinistic and full of himself. He doesn't always treat his employees or customers with much kindness. I quit because he treated me like dirt, verbally. While I worked at this location, there were several times I caught a certain employee not washing their hands properly, and not using gloves (which are provided) when handling food. I brought this to Dave's attention one day and he did nothing about it. Recently I told a former employee about it and Dave caught wind of it and BANNED me from this location. He also banned my brother in law from entering because Dave thought that Kendall was being very abusive to an employee who is married to Kendall. Dave Medrano is very irrational, has no ethics, treats his employees as less than human beings, and pays them less than what they deserve. Dave Medrano is the worst manager you could ever work for, and a waste of sperm & egg. A poor excuse for a human being. If I were you, and hungry for Taco Bell, I'd steer clear of this TB location and find...
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