This place cannot ever get orders right or anything. I went and got one of their single meal, and I get home, and it was supposed to come with mashed potatoes and gravy. Well, let's just say I got a lot of gravy, no mashed potatoes whatsoever. It's always something they're leaving out either the biscuit or they got the wrong piece of meat.Something is always wrong with the order.. It's not about the missing food item. It's about their service also. Tried to call them over ten times last night and they still had their phone off the hook, which always seems to be the things on evening shift... Called this morning to the store. Talk to the assistant manager and explain to him. What was missing? And this wasn't the first time this has happened, and I said, maybe the employees on the evening shift need to be retrained. He said he did not do that shift, and he could come in, But said he's not a babysitter.... They are an establishment that sits along the main strip of highway, 26. the gateway to mount hood... Sandy Oregon, that it sits on the main highway that goes to Eastern Oregon and to Portland.. They're sitting on a gold mine of endless potential customers, but with their quality of service, they're going to lose customers. Corporate needs to look at this store. For it has many complaints about the same thing. I'm...
Read moreCame in at 7:45pm on a Sunday, there was only 1 other customer (already eating). I stood in front of the cash registers for a solid 15 minutes, there were 4 people working in there and every single one of them made eye contact with me several times each, i was told by a young Hispanic girl that I would be helped shortly, 10 minutes later still no service, I finally had to literally YELL at the 4 of them before the bigger girl told some kid to help me, he then proceeded to make my famous bowl and hand it to me with no bag... had to ask for that too, I live in sandy and never had this bad of an experience, must be their night crew, I told them they need to work on their customer service and the kid just said ya... didn’t even acknowledge it, then the 2 girls proceeded to laugh behind the counter while they wee making a drive thru customers order, they got helped right away btw. Save yourself some time and don’t even think twinge about coming to this location. Worst experience at a fast food...
Read moreI ordered the most expensive meal to feed my family and extended family. After paying and driving home I realized I was given a different meal that was $12 cheaper. Shorting me 4 extra pieces of chicken that would have been eaten by me. I payed over $50 and got to eat a sandwich that I made for dinner. I was asked to park out front and wait for 25 minutes so that my order could be made and never even received the whole order. I'm not going to go here again, obviously the managers aren't paying attention to the employees enough to get orders right or out promptly... Two thumbs way down. I'll go to Winco next time I want fried chicken... I pretty much go to Winco for everything because they aren't ran by children and they rarely disappoint. Fast food is a joke since Covid, no one wants to work and they don't take their work seriously so I think we should all start learning how to feed ourselves. Fast food is NOT...
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