I brought my family here for breakfast on a Friday morning around 10am. The visit left much to be desired. I’ve always like corner bakery, so I had relatively high expectations since our experience is usually pretty great. That’s being said, this location needs a lot of help. First off, where’s the staff? When we walked in the only soul that could be found in the restaurant was the person taking orders. She was polite and communicated well. As I wrapped up my order and turned the corner to grab some coffee. That’s when I started noticing issues. Second point, about 90% of the tables were dirty. And I know in some of the shots you can see clear tables so I made it a point to take close ups of those tables and you can see they’re actually filthy. The coffee bar was ok but again, not clean. There were also no napkins. As I served my coffee, I noticed that 4 staffers were all on break on that little corner by the coffee bar. That’s just bad scheduling and no wonder nothing was being cleaned. As I went to sit down to drink my coffee, I noticed it wasn’t even hot. It was lukewarm at best. I went to serve myself a new one (different flavor) and same thing. I ended up not adding half and half so that the temperature of the coffee would stay relatively warm. My wife mentioned this to who we think was the manager and he got a girl on the coffee. Everyone just seemed aloof. When our food came, it was decent but not to the standard of other CB’s. My son’s fruit was clearly not fresh, the cantaloupe and watermelon clearly looked like they had been out for a while. My wife asked for a new cup and that one did look fresh so we were grateful for that. Really the best thing at this location are the sweet crisps. Overall this location is just not up to the standard of other CB’s I’ve been to. They need some strong leadership to turn this place around. We will not be coming back until then. If you’re looking for a similar option, I’d hop over to Panera on Bristol that place is always on point and not...
Read moreI have been to this specific coffee more than 20 times and there would be sometimes either long time wait, dirty tables or cold coffee and not fresh at all and I didn’t complain until today because of this lady whose name (Robi) who’s a new manager as i told from other manager and last three visit I went there i noticed that she’s so disrespectful by the way she speaks, bad attitude, too loud for no reason and really unprofessional. But i decided to write review today because i ordered simple order like every time which is Avocado wrap and it is only (Avocado and eggs) but i noticed after I ate some of it that there was bacon in it which I’ve never eaten and not allowed to eat, so i was like this is too much i talked to the other manager about everything and he was polite and professional and told he will take care of that. This is really not acceptable to be this unprofessional, bad attitude, loud in mean way and can’t even put the right order because you not focused on what you supposed to be doing which has to be the opposite of all that and now i understand why this branch has so many bad reviews not like the other branches I’ve always been to. This is again...
Read moreI didn't have to wait long for cashier to take my order. When I got there, one person was placing their order, and one party was in front of me. When it was my turn to order, cashier man was courteous and pleasant. But, store must have been either busy or short -handed because my order took 15 minutes to arrive to my table! I ordered the pick -two. Linguine with meatballs and a cup of loaded potato soup. The food was hot, delicious and amazing. But, I was a little disappointed with my portion size of the pasta. By the time I cut my meatballs into bite-size pieces, I had more meatballs than I did linguine! If they could increase the pasta portion just take tiny bit more, I would be pleased. Anyway, I had to ask the girl who brought my food to bring me my hot tea. Not a total big deal, but it would have been nice to have it cooling off a little bit so that by the time my plate of food had arrived my hot tea would be at a drinkable temperature. I didn't get to enjoy my hot tea with my meal because it was too hot. Instead, I had to wait until tea cooled down to drink, but by that time I was already done eating. Sort of bummed. Oh well, what...
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