Last week we (I, my wife and my 7y son) were invited to this restaurant for dinner to be there at 5:30 pm. My son has autism and as everyone knows these kids has different behavior and reaction in social spaces. We gave him his tablet to play with so he would be busy with his favorite videogames. Unfortunately, my son after some parts of the game, reacted with some noises. After 20 minutes, the manager of the restaurant came to our table and with aggressive and rude voice ask us to stop my son because one of the other tables was complaining. She asked us repeatedly why we had not let her know beforehand that we have a problematic son and reserve a table in the corner of the space? The answer was because we were not host, we were invited. Honestly, it was understandable that people don’t understand us and don’t want to be disturbed by the noise of a sweetheart boy who has autism, and he has no idea what other thinks about him. it’s sad but we rarely go to social places because we are so embarrassed that we bother other people in these places. This time we were invited, and we didn’t have any choice but to accept the invitation. The point is Darya restaurant manager showed no empathy and was so aggressive in her attitude. She didn’t come with smile and for example give a chocolate or something to this innocent son and help us to make him be quieter. She really looked at us like dangerous alien and it was so upsetting. These kinds of reaction are very traumatizing for parent of Autistic child. Hope we learn to be a little bit patient and tolerant with Autism and try to handle the situations with smile and kindness. Running a business is not only making money, but also treating others with empathy. By the way, the foods were tasty and very good quality, although I didn’t eat it in the restaurant and packed it to eat...
Read moreno I would call this one of my restaurants at least one of the owners tells me to say it's my restaurant. This place I have been following since they were just a little franchise and they could not keep up with the people that wanted to eat their the area was so small. I am so glad they expanded into Santa Ana and it's their tables are set up like you're going to the Hilton and having dinner. Service is always excellent they can do no wrong they follow up they have smiles there happy people happy work environment and I enjoy every time I go there. Sometimes on the weekend they have live music and when the kids get up from the table and they want to dance to the music and all the adults are wanting to talk I get up and I dance with the kids I like to entertain them this is one place that I am able to entertain kids and do what I want to do and the parents enjoy it I enjoy it the food is excellent you couldn't ask for a better meal I eat the filet beef kabobs and also the chicken kabobs those are excellent with their rice oh my God they're rice melts in your mouth not in your hands. Comes with roasted tomato solid onion peeled and some of their bread did they make, and butter. All of their appetizers are excellent so I'm not sure I think I like the eggplant the best and I would suggest trying the eggplant with the caramelized onions on top mouth watering. Semi casual in the afternoons for lunch but definitely for dinner I would dress up because it does come with tablecloths and water an excellent service like you would anywhere else that you paid an arm and a leg for their meal and you hardly get anything...
Read moreSuper good food. Beautifully decorated. Reasonable priced for fine dining. The host, busboy, and the gentleman who brought our food was all super nice. Live music wonderful. Very clean. Why one star? The waiter, Gaumie (sp?), was short fused and obnoxiously rude. Maybe he was having a bad day. If so, he should have stayed home. Fortunately for us he totally ignored our table except to rudely ask what we wanted to order and bring us our bill. We were glad. No one should be treated like we were treated. His short fuse, lack of courtesy, and his tone of voice rudely asked what we wanted did not match anything else about this restaurant. Everything else was a wonderful experience. If I had been alone I would have asked for a different waiter but some in my party did not want to cause problems since it was our first time dining here. Since everything else was wonderful we will probably go back but we will ask for a different waiter. I did notice he was nicer to tables around us who had older men in their party. We were all women in my party. I don't know if anyone else in my party left him a tip but I didn't. My tip is this review to treat people as you want to be treated. He would have complained if I treated him like...
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