Shun Feng Restaurant — Restaurant in Santa Cruz

While the service was fast, my vegetables were virtually raw and my shrimp had a disturbingly mushy texture coupled with an awful, fishy taste. The corn in our veggies also had an off texture, was grayish in color, and tasted like an old can. We also had the salad (a giant piece of lettuce with this clear, thin, super sweet and oddly sour 'dressing') and soup of the day, hot and sour soup, and it had nasty canned peas in it. Everything was dirty. My fork had caked on, old and dry food, my cup also had some black things stuck to the inside, and there were bits of hardened rice under the lip of my plate. There was no filter for the tea that we ordered, so we were having to pick out sticks and leaves every time we poured a cup. Seaweed was mixed into all of the vegetables, which, while it's not necessarily a complaint, for the dishes we ordered it was odd. Chopsticks weren't offered to us either, which was something I noticed about the few other white appearing families in the restaurant as well. Asian customers were all offered chopsticks to eat with, while all the white customers were handed forks without even a question. This isn't the worst thing in the world and maybe I should have asked, but it felt like there were assumptions being made and that made me uncomfortable. And last but not least, I felt we were being rushed to leave from the moment we sat down. We were being checked on way too much to see if we were done with our plates yet, and they brought us our check before we had even finished. Perhaps we came on an off day, but it was truly an unpleasant and unenjoyable experience for me, unfortunately, and this is not a restaurant I'll be eager...

We had very dissapointed experience at this place on Sunday night. First, we could say that most of the food are not authentic. The portion is also so small. We ordered black bean fish, but can only found a few small pieces of fish covered under lots of veggies.The food are also salty. Secondly, the service is the worst in the bay area. The male waiter was so rude that we were not offered any water or drinks. Only after we and our children ate their salty food and felt so thirsty that we had to ask him to get some water. Thirdly, even the service was poor, they dare to charge 18% tips directly when check out saying that we were a party of six without mentioning it beforehand. Overall, we won't come back for sure and suggest people find somewhere else. There are so many better Chinese restaurants out there.

Thanks for the owner's quick reply down below. However, I am a bit surprised to find that the owner says that what we ordered were not enough after she saw the dinner video surveillance and records. We are not a party of 6 adults. We are only 2 adults plus 4 young children, 1, 3, 8,and 9 yrs old. Our youngest two children even did not want to eat because they already ate something before. Also, the owner did not mention we also ordered Xiaolongbao, shaomai and rice. We eat at least twice in restaurants every week and we know how many dishes normally we...

I took a chance and ordered online delivery for my first meal with Shun Feng. I ordered cucumber salad, soup dumplings, mu shu shrimp and shrimp shu mai. Firstly, it took them MAYBE 20 minutes from the time I ordered to when the deliver guy showed up at my door, so that was cool. But also, they left me a note on my order that I was outside their normal delivery zone (the website still let me??) but to please pick up next time. I thought that was so nice of them!! Now on to the food... The cucumber salad was delicious, the soup dumplings were decent (probably not the best choice for delivery on my part since they were luke warm upon arrival and I tried to steam them again, poor idea), shrimp shu mai was pretty standard but guys, the mu shu shrimp was the star here. I have never had such fresh mu shu! I was expecting it to be oily, soaked in sauce, mushy but tasty (aka a standard Chinese takeout mu shu) but instead the cabbage was tender, the shrimp were plump and there was no sopping sauce, just a perfect amount of delicate broth! I have tried three other Chinese restaurants here in the area and I can honestly say Shun Feng is at the top. I am currently reordering for dinner right now! But for pick up ;)

Review edit - the Wor Wonton soup is the best wonton soup I’ve ever had. It is so flavorful and comforting. I will be back for more as these days...