Subway — Restaurant in Saukville

As a former fast food employee of many years and simultaneous full time college student, working two jobs with health issues, I understand the frustration of customers arriving near closing time. However, I was disappointed when I visited Subway Saturday August 10th at 8:45 PM and was abruptly told they were closed by a male employee who made a cutting motion across his neck. This was not just impolite but also inconsistent with corporate standards. I noticed its the same few male individuals as the last few times I have come here and their “I don't give a cr*p” attitude is why I will no longer be coming here anymore.

I believe employees in customer service should strive to provide a positive experience, even in challenging situations. Instead of turning me away, they could have offered to prepare my order or provided a clear explanation. I hope the manager will address this issue and ensure that customers receive the service they expect from Subway. When you work for another company that is who you are representing and it is not your personal decision when to close the restaurant. Not at 8:45, 8:30 or 8:55 but 9pm. You are inconveniencing individuals who are there for the Convenience of fast casual food. So I went out of my way on my way home when I could have gone somewhere that was still open as...

Literally took forever to order then I come home and the “flatbread” was super thin and crispy to the point of being burnt. It was disgusting. Warming up this one I’ve had for over a decade the same sandwich at others and never had to complain but this one was just gross and hard to eat w my teeth. I’m going to try and call to get a new made cuz I can’t eat the other side it’s much harder. Guess calling corporate cuz can’t even call back. I do not want to travel another 20 mins after getting off of work to possibly get a remake smh- don’t go here unless u have really low expectations and I usually hate complaining but...

Placed an online order. Paid online. Went to pick up order and was told they never got my order. Asked for the manager. Manager told me to just place and pay for another order. What? I showed her my receipt on my phone that had their location and that it was paid for. She again told me to place and pay for another order and maybe that one will go through. This place is a ripoff. They steal your money and don’t give you what you pay for. That’s theft. I will be calling the next person up the chain. I will be going out of my way to let every single person I know that Saukville Subway are a bunch of...