Taco Bell — Restaurant in Scio Township

This is my first review I've ever written, and sadly it's a bad one. I hope through the drive thru tonight. They had someone training on taking orders. So let's just say ordering my food was a little more difficult than normal. I'm assuming the manager got on and apologized for it and finished my order. I wasn't mad I said it was fine. I told them exactly what I ordered on the screen was correct. I got home and pulled my food out and everything is correct I get to my taco at the bottom of the bag upside down and open. And under that something I did not order. So I go to look at the receipt to see if I paid and there isn't one and they did not ask me if I wanted one when I paid.

I don't know if they did this because of the tone I had when ordering but if it is you don't know what people go through in there day or what's going on in there lives. I had just got done crying was upset and needed a last minute dinner I wasn't planning on getting. I get home to relax and this happens. It sucks. I don't even know if I paid for this nasty burrito thing I...

We went at 9:30 on a Friday night, as we were getting out of the car a person who had been standing outside the door told us they were closed. So we sat back down in the car and Googled their hours which said they were open until 2 am, so after several minutes (at least 10) of discussion between my husband and I, we figured it must just be the dining room that was closed and headed for the drive thru. Which is where we were told that they were closed, he mumbled something and then said that the "fire department was on the way" so they couldn't serve any food. So we pulled forward, sat for several more minutes, made some phone calls and Googled a few other places before I then pulled away....It was only then that it occurred to me that he was full of it when he said the fire department was on the way. I sat in that parking lot for no less than 20 minutes and if the fire department had been called, it would have shown up within that time! We...

UPDATE FROM PREVIOUS REVIEW BELOW: I made the mistake of ordering through the app TWICE on 2 different occasions because the staff here doesn't seem to read well!!

My first app order (from september) at this location, I payed extra to substitute my entire order with chicken, but instead, I received beef. I let it slide because I was in a time-crunch. Second occurance: not only did I wait 10-15mins at the drive through, I had to go through TWICE (doors are locked) because they forgot a couple of items on my order! 30 minutes wasted, thanks!

I don't care if they are understaffed (everyone is), READ THE ORDERS & GET THEM RIGHT THE FIRST TIME!!

I do not recommend this location AT ALL!!!

I come here often since there's never a long line whenever I need a quick bite in the area. One advice I can give you is to check your bag before driving off as they NEVER seem to remember you requested Hot Sauce with hour order just...