Il Capo Pizzeria — Restaurant in Scottsdale

I would give 0 stars if possible. I've been to this restaurant twice, and the most recent time was literally the worst experience I've ever had in a restaurant. My boyfriend and I sit down, order an appetizer and a sausage pizza. About 15 minutes later, our pizza was delivered mistakenly to another table a few feet away from us. As we watch the couple touching the pizza, then taking slices from it and putting it on their plates, their server realizes that they dropped the wrong pizza and takes it back to the kitchen. OUR server then lets us know that there was a mix up and that our pizza would be out shortly. Unfortunately, we were watching the whole time as the other server takes back our original pizza to the kitchen (which is 5 feet away from our table and in plain view), reconfigures the slices to make it look fresh, and brings back said pizza to our table, pretending as if it were a new pizza! Not only have my boyfriend and I both worked at numerous restaurants in our lives, anyone can agree that this is COMPLETELY unacceptable, not to mention very unsanitary. However, it gets worse. We calmly tell the server that we saw what they did and would like a new pizza, to which they comply. A few minutes later as our new pizza is in the oven, we ask to speak to a manager. So the manager (who also happened to be helping the server put the old pizza back on the tray and reconfigure it) comes over, and I explain to him calmly everything that happened. I also explained to him that obviously we should not have to pay for the pizza (common sense). At this point the manager says, "You were 100% right up until you started demanding things for free, so therefore the door is right there!"

I am honestly at a loss for words at not only how this restaurant chooses to do business and recycle food, but also how poorly we were treated by the "manager". If these are the types of things they do in plain sight, with the kitchen just a few feet away from the dining room, one can only wonder what types of things go on that the guests don't see.

I would definitely NOT recommend this restaurant, unless you enjoy getting recycled food and then being told to leave by management after making...

5-Star Review: A Slice of Italy at Il Capo Pizzeria!

I'm thrilled to share my exceptional experience at Il Cappo, our go-to spot for delicious Italian cuisine!

Standout Features:

Cozy and Inviting Atmosphere: Il Cappo's comfortable and intimate setting makes it the perfect spot for a relaxing dinner or a quick gelato treat.

Exceptional Service: The staff at Il Cappo are warm, friendly, and attentive, always ensuring that our dining experience is top-notch.

Authentic Italian Flavors: Il Cappo's pizza and gelato are simply delicious.

Personal Experience:

We're regulars at Il Cappo, and for good reason! Whether we're in the mood for a delicious pizza or just a sweet gelato treat, Il Cappo never disappoints. The staff knows us by name, and we love the warm, welcoming atmosphere they create.

Verdict:

Il Cappo is a must-visit destination for anyone craving authentic Italian cuisine! With its cozy atmosphere, exceptional service, and delicious pizza and gelato, it's a 5-star experience that will keep you coming back for more.

Rating: 5/5 stars

Will we return? Absolutely! We're already looking forward to our next visit.

Highly recommended for:

Italian food enthusiasts seeking authentic flavors Families and couples looking for a cozy and intimate dining experience Gelato lovers (you won't be disappointed!) Anyone seeking exceptional service and a warm,...

there are two reviews here because the one before apparently didn’t post yesterday. I had two custom-made pizzas to go with tax. It was about 40 bucks. They were great. I had the carbonara and the apple salad. It was really good. I also ordered takeout a pizza smaller fresh pizza I got the vegetarian and I had them add mushrooms instead of bell peppers yummy yummy highly recommend. In addition, I ordered a second carbonara and apple salad to take home. I ate at the location and the service was great and everything was wonderful. The food is prepared to order so as you sit and talk with your friends, it may take a few minutes is really raised in wall time for fresh prepared food nothing comes out of the freezer. I’ve eaten there many times and I think they have the best pizza around. I’ve had it delivered as well but I but I usually like to go in and enjoy something to eat while I wait for a while I want to take home, I picked it up myself. Had to eat some of it on the way home. Or if you’re going to order to go, it’s usually ready in 20 to 25 minutes considering how incredibly difficult is for restaurants to have stayed open with the help shortage. They do an amazing job it’s one of my favorites. The food is always great and the staff is always wonderful. We’re lucky to have this...