I’ve tried to give this business several chances to become somewhere I feel comfortable spending my money, but after seeing the security discriminate against a veteran for parking his boat in the wrong spot, and then discriminate against me for having a disability, to the point of insulting me, they deserve 0 stars, and I’m not going back.
I used to come here and order the nachos, and asked for the half order, but they’d still bring me the full order and expect me to pay for it. I let that slide. They got belligerent and insulting with me about wearing closed toed shoes when I came in by boat. I let that slide. They charged me full price for a drink that was on special. I let it slide. I came back, but enough is enough. They told me “other customers and staff have complained about your personal hygiene and if you come back wearing anything other than dress clothes, I’m gonna have to ask you to leave.” “I can even smell you right now.” 😂 I’d love to see them try that with anyone else.
Y’all make me regret ever spending a dime and tipping y’all’s bartenders. The disrespect and lack of humanity on display is more disgusting than any wet jacket smell ever could be. You couldn’t have asked me if I had something going on? If I had to walk in the rain recently?
The only time I’ve ever came in looking raggedy was because my jacket got soaked in the rain walking in from the parking lot. Sorry I can’t control the weather, guys.
Sounds like management has a problem.
I have PTSD, and I sometimes come in with my service dog, and we’ve been harassed by staff, being told we need to be outside.
One of the security guys also cussed at my friend who’s a veteran with ptsd for pulling up his dinghy to the boat ramp to get some drinks. He was told by a previous security guy that he was fine to park there. When shift change happened, the other security guy cussed at him and said he wasn’t a paying customer rather than asking him to move his dinghy. He’d spent over $200 there that week and still had his tab open upstairs.
He’s since stopped going. I’m never going back. They like to drive away their most loyal customers so they can charge exorbitant prices to people that don’t know better.
Go to Barge 295. You won’t have to deal with any drama there. Or go to Classic. The owner there, Brad, is attentive to the business and appreciates...
Read moreAlthough my group(6 people) was the first ones on the patio, we could not get a server to wait our table for 2 hours. Other groups who came on patio after us got servers, Complaints to management did not resolve the problem. Apparently being the only group of color on the patio, a decision was made not to serve us, We were told by one waitress that we had to go to the bar to order food and drinks but we noticed the other tables(Caucasian groups) were ordering with their server. Whereas my group has been to Cabo's before and and gotten great service, apparently the current management does not want people of color to patronize his business.s My group decided to go elsewhere to celebrate a birthday. We do not plan on going back and will inform our friends verbally and on our blog to avoid this place. Reply to owner: To the Cabo's owner, I call out you have been given wrong information. Between 5pm and 6pm there were 3 of us, including myself, who did not have a tab open at the bar. When I came in at 4:15pm, I paid cash for my drink. So did the other two. I had not ordered a steak or any food and was waiting to do so. Other tables had a server around 4:45pm. So you are saying that a group of customers would not have any server to check to see if we needed anything because maybe 2 might have a tab at the bar. The only time a person came to the table was after we decided we were not going to be able to order was to pickup dirty plates from 2 who ordered their steak from the bar before the waitresses got there.
Anyway if that's the way you want to look at it, fine. My friends and I have other places we can go on Thursday, get a good steak and have...
Read more7/21/19 @ 11pm: New bartender that works upstairs was very rude, don’t let this guy serve you! 30 something white guy, about 5’7” with blonde hair and hat turned backwards. Staff here is always very nice from the guys at the front door to the waiters so management needs to keep an eye on him before he runs customers away, especially for people visiting for the first time.
I just asked him to make a certain drink, very simple order, he said “I don’t make that, what do you want?” stared at me for a min, then walked off (if he only knew that I’m a good tipper because I was ordering for a large group).
I let the manager on duty (guy with the nice beard) know what happened...he said he couldn’t address it directly so I told him that they need to keep an eye on him.
Either the bartender: a) was high on drugs (pupils gave it away) b) that’s just his personality c) doesn’t like black people
I could care less to be honest, just take my order with good customer service because we’re the ones that put money in your pocket-idiot. I’m glad that I’ve been here before and knew he was just one bad apple because the guy almost ruined my night...ugh I hate rude people..this is the only reason I took away 1 star.
Great drink specials, $3 tacos, lovely waterfront view and very nice upgrades with decor on the patio by the way. I will update if I see this guy again ugh. Oh and I keep reviews about the service from waiters, no they’re not profiling you, the place is super laid back almost like a dive bar kinda feel...it’s just best to grab your own drinks and food if you don’t want to wait forever, yes service is...
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