It's Just Wings — Restaurant in Seabrook

We’ve gotten from here many times before. It’s always 50/50 on if it’s going to be good or not. Sometimes everything is cold. Sometimes the chicken is like rubber but we get from here in a pinch usually later at night. This time was just a terrible experience. I ordered from Its just wings and from Chilis so two separate orders. My boyfriend went to pick it up and came back for us to discover they gave us the wrong It’s just wings order. He had to drive back to return it (thinking they would throw it away or maybe just have us keep it) and get the right order. Instead of tossing it or having us keep it they said they were going to call the person to come get it. So gross. If I knew someone had my food and brought it home I wouldn’t want it we could’ve touched it, taken a bite, dropped it on the floor, literally anything. Then they gave him our correct order but didn’t remake it so it was sitting there for over an hour. We didn’t even get an apology, discount, nothing for their mistake. They also made a weird comment asking him if he “had something to do with it”. Like what does that even mean? Unprofessional and unsanitary. We also of course had to heat it up since it was cold as ice. Last straw for us won’t be getting from here anymore and be careful they’re not recycling...

Ordered 6 boneless BBQ and 6 boneless Garlic Parm wings with a Coke through DoorDash and received all Bone-In wings. They neglected to include the blue cheese sauce with either wings as well. Because the bag was not properly handled all the garlic parm oily sauce was saturated into the bag I was handed. What's worse is my kids don't eat meat on the bone so it went right into the garbage. Just a bad overall experience, but what drove me to write this review is the fact that when I reported the mistakes to DoorDash the system said sorry and here is your $6.00 credit on your next order. I'm sorry I just spent $37.22 on food that was thrown out, incomplete and poorly handled. I reached out to It's Just Wings inside the Chili's in Seabrook only to be told "Sorry that's a DoorDash issue and I can't help you." For those that have read my reviews I almost never write a bad one, but this is just unacceptable. And the DoorDash app has you select the $6.00 credit (the only option) as your acceptance to their prescribed resolution so you have no other recourse. Bad customer service...

We stopped in Chili's for a late lunch and sat in the Bar, now known as Just Wings. Who knew? We ordered the smokehouse sampler. I chose spice rubbed ribs, Nashville Hot Chicken and Jalapeno Cheddar smoked sausage. It came with fries, Mexican street corn on the cob and garlic bread. No, I didn't eat it all but it hit the spot very nicely. The Mrs. Ordered the ribs with house BBQ sauce and brisket quesadillas and two sides of white cheddar Mac n cheese. Oh man, that's good eats right there. We were so excited about the Smokehouse menu, we forgot to get chips and salsa. So we got a box and ordered them to go. Service was great, food came out on time as ordered. What more could...