Starbucks — Restaurant in Seaside

I went to this location because it has a drive thru, it's only positive attributed apparently. I never drink coffee, and if I do I rarely go out and purchase a cup. My friend had highly recommended a pumpkin spice latte, and he's a huge Navy guy with 3 huge dogs. I thought I'd finally see what all the hype was about since this hulking man had no shame recommending a PSL and ordering it regularly. I went during their BOGO, and tried ordering a PSL and their new honey and almond hot chocolate (both with whipped cream on the top and bottom). I was told that they didn't have such a thing, even though I was staring at the Starbucks website advertising it. Fine, whatever, if they don't know about it they probably won't make it right anyway. So I ordered a toffee nut latte instead. I was told the total was over $9, so I asked about the BOGO deal. Maybe I was mistaken? No, the PSL wasn't on the holiday drink list (it was) after a little muttering on the other end of the intercom, she corrected herself and told me the toffee nut latte wasn't a part of the holiday list. Again, I'm staring at the drink list on the Starbucks website. I was pretty embarrassed and anxious at this point, so when she suggested another drink I just agreed to it. So I pulled up and paid, then listened to the girls talking to each other and watched one of them make my drinks. The cherry on top of this experience was when this girl said "the whipped cream just floated to the top so what was the point?" I usually order cold blended drinks so that didn't even cross my mind. The second drink was made and she made the same comment. That was pretty much the most embarrassing service experience I've had in a very long time. I can't go back to that location again. I probably won't be back to Starbucks for a...

This is the only starbucks where I've ever received bad service. The cashier seemed half asleep barely moving his lips or looking at me. All I wanted was a simple grande iced coffee with creamer and sweetner. The cashier repeated the order back to me as he wrote on the cup amd it was wrong so I corrected him and said that I DID want sweetner and creamer. After waiting a long time and people after me in line were receiving their orders I asked the barrista if mine was coming up. She said it had been and pointed it out. I asked why it was vlack if I had asked for creamer and she looked at me funny and said it did have it. So I tasted it and it tasted like just black coffee and ice. I told her that it tasted bad and it had no hint of sweetner or creamer. She said that it was because I let it sit there for so long so she said she would make me a new one. She said black right? In my head I wanted to scream but I kept cool and said no no no not black please. She came back with the same exact black drink!!!! Instead of going crazy and rude I just dumped the drinks in the trash and walked out in silence. I don't want to attack their intelligence and would prefer to think they may have had a hard time hearing me, even though im a loud Mexican. Anyway, save your money and go somewhere else if you can. Or better yet, write down the order and...

Employees at the store need to get their act together! Every time you get your coffee, it’s spilling over, down the side, sticky and dirty cups, they never say thank you and show any appreciation for your business! Their customer service is getting increasingly worse day by day, to be honest; the only reason why I ever go to this location anymore is when I don’t have time to go to the next closest location to me! Enough is enough! And when I go to other location and talk about the customer service at this location, the staff agree and say they know they’re taking on a lot of complaints about the staff at that location. Management should really get involved! On top of poor customer service and filthy cups, no fork when you order food that requires one, no napkins, just a mess all over; they never get your order right. Starbucks, you charge a fortune for coffee, etc. let’s do something about what’s going on at...