Good day, I personally hate doing negative reviews but this experience a couple of days ago is worth mentioning. I used to frequent this Subway location when I worked across the street at the QFC back in '04. What caught me with this experience as it was a late nite run on the way home; is the young gent that's usually there is probably confused on how customer service works. As I have spent years in hospitality; one aspect that is known of all who works in hospitality is the very simple fact that you need to a have capital customer service mindset; no matter how your day is going. If it was a one-off then perhaps it wouldn't be an issue, but my lady friend also went up there and explained to me the young mans attitude towards her as well; which indicates a pattern. Disrespectful, very short in his responses; pretended he couldn't hear the requests for the order...almost the exact same instances with her situation. As mentioned, if you don't want to work in this type of industry; perhaps a warehouse may be more suitable as with any job where you have to deal with the public as a whole...you have to present yourself in a fashion in where your trying to initiate return service thus keeping the business profitable. Again, I've been coming to that location for a while now (over a couple a decades); haven't had any issues so it wouldn't be far to knock the store as a whole. Just the young man that obviously has a personal issue working there; has a problem exceeding in his responsibilities as an individual providing service to the masses. Only advice I have for those who work at night; be mindful of this location or rather one of the young men at this location at night as your in for a lack of customer service and it will play a role on your experience there. Good day to my Seattlites and welcome to those new to...
Read moreI work nights and needed to grab lunch before work. I pulled into one of the parking spaces, but the entire building had about 6 fentanyl zombies taking up camp around it. I got out of my car and immediately they began asking me for money and food. I'm here to eat on my lunch break for WORK. I got back into my car and left because I could tell it was going to be a thing. I help people when I can, but when there are people my age, able-bodied, demanding that I buy them a sub while I'm on my break for WORK.... sorry, try applying inside and maybe buy your own damn sandwich.
It's handy having a 24 hour place for a bite to eat, if only I could get into the building. I'll try coming back...
Read moreI recently had a deeply disappointing experience. After paying $27.01, I observed an individual hastily preparing two sandwiches in a substandard manner. As someone who has previously worked at Subway, I was perplexed by the requirement to complete numerous courses. I also questioned whether the title of sandwich artist was still applicable. The inadequate customer service I received was so distressing that it diminished my appetite for the sandwich. Due to the employee's failure to evenly distribute the ingredients, each bite consisted of a clump of something. Furthermore, he seemed irritated when I requested that he change his gloves after...
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