Allergy AlertTo be fair to this restaurant my experience is likely unique due to an allergy I have. I ordered the food online for pick up. I saw nowhere on the site that said that this was a ghost kitchen. Once the order was already placed there was a small line that stated that this restaurant is located inside of Buca Di Beppo. I have a severe shellfish allergy meaning I cannot eat anywhere shellfish is cooked. Upon learning that the food was going to be cooked in a kitchen in an Italian restaurant, I attempted to call pardon my cheesesteak, but the number listed online does not actually reach the restaurant. I ended up calling Buca do Beppo and being told that there is indeed shrimp being cooked near the food from pardon my cheesesteak. I immediately decided I was not going to be able to eat the food, but wanted the rest of my party to be able to eat dinner. I did receive a callback from, someone working at pardon my cheesesteak letting me know that not only is the food cooked near shellfish but actually in the same oil (fries and chicken tenders) as shellfish. If I had eaten a single bite from any of this food, I would’ve gone into instant anaphylaxis and could have literally died. My family ended up having to eat food and then immediately wash hands and sanitize my hotel room because the food they were eating was not safe for me to even breathe near. We ordered five meals that ended up costing more than $80 and two of the sandwiches were not cooked correctly, the store was apparently out of sauces?
Overall, this was an awful experience. I obviously won’t be back because the food would literally kill me, but I also caution people who Want their food the way that they order it. I will say that everyone else in my family said the food tasted OK even if it wasn’t what they ordered.
Lastly, I would like to caution pardon my cheesesteak on the liability of cooking in a restaurant with one of the top five food allergens and not making it clear that there is definite cross-contamination. I’m not a lawyer and I’m not sure what liability the restaurant would have, but even morally maybe there should be a warning...
Read moreBEWARE if you have ALLERGIES!!! This is a ghost kitchen inside an Italian restaurant. However you do not get informed of this until you have paid and get your pickup instructions. My daughter was unable to eat her food because it is cooked in a kitchen where shrimp is also cooked. She could have literally died if she had taken even one bite. The rest of us did eat the meals…however the Chipotle and Buffalo sandwiches had no sauce. The sandwiches are small, but did taste fine for cheesesteaks. But over $80 to feed 4 adults and one 3 yr old, and not get what we ordered, was ridiculous for the quantity received. DO NOT...
Read moreI ordered two subs made them both meals. I wanted additional toppings added, and I paid for them only Got one full meal 1/2 meal none of the extra toppings I paid for we’re on the subs honestly couldn’t think of a worse place to get a sub for $46 I got a place that I go to normally that charges $10 for a full foot long sub and they’re 10 times better than you you guys charge $28 to my credit card and your subs are toxic waste that shouldn’t even be consumed by mankind so yeah I wanna refund literally couldn’t eat it if you want to get sick go ahead and...
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