KFC — Restaurant in Sheboygan

Ordered a 12 piece meal and was charged twice. Called and ask about it and was told to call my bank to verified. I did, and called them back. They then told me, I needed a bank statement so I got a bank statement showing both transactions went through, took it to them and the assistant manager didn't even look at the statement. Just kept saying that only one transaction on their end, and I was like well look on my statement. Both went through and it clearly shows on this statement. Still refuse to refund me. Just refuse to acknowledge the fact that both transactions went through, refusing to look at the statement, claiming it's a bank error or the card company error. Not once apologizing or trying to work with me. This will be the last time I go there. I will tell anyone who would listen to never do business with them. Thief I tell you. Even provided them the edvidence they ask for, they still refuse...

I hadn't been to a KFC in forever. Went for the "spend $15, get a free bucket" promotion because they advertise that they have gotten their act together recently.

They didn't give us all the sides that we ordered. Forgot an entire large mac and cheese. The chicken was soggy and gross. The biscuits were stale and hard.

So much for the "Kentucky Fried Comeback".... They are terrible still. Due to the large side missing, the soggy chicken, and the biscuits being stale, I felt like the meal wasn't worth the $17 I paid even with the chicken being free!!!

Needless to say, I won't be returning to KFC. If you want fried chicken, dont even bother with the KFC or Popeyes in Sheboygan. Try The Northwestern House. Heck, even the fried chicken at Kwik Trip is better if you have them...

The food was exactly what I was expecting. Good KFC chicken. The service is another story. I placed a pickup order using the app. I went to the drive through to pick it up. The guy who was working the drive through should be used as an example of how someone shouldn't talk to customers. This guy was rude and has no business talking to customers. All I did was ask at the drive through if I could pick up my order that way. The App says to go inside unless the inside is closed. The guy seemed offended that I would ask such a question and then barked orders to me on where to pick up my order. He had a serious bad attitude. The guy working the window was awesome. I will try coming back here 1 more time and if this guy is there. I'm...