ICE CREAM CITY — Restaurant in Shelby Charter Township

I’m a little ticked off. Walking in I was excited, the presentation of the place was great, bright , colorful inviting! However I did not understand the menu, granted I was not taught Spanish at a young age, being in America I was taught primarily English. I love culture, I accept and admire ethnicity, my family immigrated to America from Italy. I have heard horror stories of how they were treated when they arrived here as citizens. I would never treat another human being with the disrespect my family endured trying to navigate in America. So I was open to trying ice cream in a new way.

I realized early on there was a language barrier from another customer trying to order a milk shake. The only reason I stayed and attempted to order anything was because the woman alone behind the counter was doing a phenomenal job trying to understand and communicate, I give her a lot of credit! If I could rate her service based on the situation it was wonderful. She maintained calm and tried to understand. But who ever put her there on her own I think is a real jerk, there should have been someone there who could speak English and translate between us. The icecream was ok it was like 12 dollars for one banana split, and it was not a lot of ice cream. I think 12 dollars is ridiculous for what it was. I won’t go back. I wish them the best of luck, great job to the woman behind the counter doing a great job trying to communicate I give you a lot of credit for being so sweet...

I just came here during their soft opening recently. The customer service was great. Everybody was super helpful. They explained the menu to me and they were very patient with me.

The ice cream and desserts are all made FRESH in house. It's all refreshing and delicious. Everything here is unique and Mexican 🇲🇽.

The drink pictured that I have was around $4, it's a strawberry flavored drink.

The environment is wonderful. They recently opened up for business and they are going to add more seating in the future, according to the team members.

I would highly recommend...

We ordered the guava and birthday cake flavored ice cream. Both the flavors were unique and delicious. The guava flavored ice cream was not overly sweet, and alone or combined with the toppings (coconut shavings and crushed pecans) tasted refreshing. The birthday cake flavor was on the sweeter end but still delicious, alone or with the toppings (gummy bears and M and M's). The young lady who helped us was very generous and kind. She was patient and helpful with choosing the flavors. I would recommend this place and would definitely be back to try more...