Customer service was horrible.... we had 4 drinks ... 3 of them blended. We had FIVE people get their orders that came in AFTER US.. they had blended drinks as well.. their excuse was... well we only have 2 blenders.... OK cool story... that doesn't explain why FIVE other orders that were blended came before OURS! I DON'T CARE how many blenders you have .... we ordered blended... the people behind us ordered blended... yet the people behind us got theirs first! And to top it off they are running around like chickens with their heads cut off... absolute disorganization ... can't keep orders.... in order.... so glad I don't live in this town... I'd never come back of this is how they treat customers (the attitude we got when we asked was uncalled for)... don't care how good the drinks are or arent.... the customer service has lost me from coming here again. Finally got our orders and one was wrong.... when we brought it up they proceeded to laugh and whisper with each other and...
Read moreI'm traveling the country with my family in an RV for 1 year. I work remote so finding a place that has a good atmosphere, good internet, and good coffee (and other sundries) is a constant endeavor. Urraco nails it! The atmosphere is great! It can get a little loud as they grind their in-house roasted coffee beans, but not so loud I couldn't do multiple video conference calls. Yes I said video conferences! The internet was showing 40mb to 65mb! Awesome! The Service was fast and friendly. They made me a bone dry cappuccino and later a Red Bull Italian soda! That might kill me, but it's worth it! I highly recommend this shot. I'm sure...
Read moreI have grown up loving Urraco and always choosing them over everyone else in town. But these past few times that I have gone, the coffee and atmosphere isn't the same. I ordered a Candy Cane Mocha and it barely tasted like candy cane or even coffee. I also always seem to go when it is teenagers/high schoolers and their service is always subpar. I leave feeling judged and uncomfortable. I ordered a chocolate muffin this last time too and it was pretty small for $3.50. I remember when they had the costco sized muffins for...
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