Starbucks — Restaurant in Sherrills Ford

I have been to this establishment a few times since opening, the workers have been so rude to me 2 out of the 3 times I've been there. My first experience about a month ago, I walk inside and the man at the register looked at me and continued to scroll and text on his phone knowing I was just a few feet from the register and him, waiting to order my drink. No apology at all. I waited like a minute for him to even acknowledge me, even though he knew I was right there waiting. He asked me what I wanted, and I started to order and went to pay and he's already back on his phone and I'm just waiting for him to scan my app. Very unprofessional. I am very disappointed in the customer service yesterday especially. I am a mother and rarely get a time to go out by myself and treat myself to something, and so I decided to go out yesterday for Mother's Day and get myself and a friend a drink through the drive through. I was one of the only people in the drive through and the whole parking lot to start with. I ordered through the mobile app to make sure I got the bogo coupon, and I went up to the speaker and the person was so condescending and rude to me because I didn't wait 5 minutes after I ordered to come up and order my drink. For one, I am a very patient person. I've worked several food service jobs, and so I understand how hectic and stressful it can be sometimes, but this behavior was inexcusable. All I did, was very nicely say that I had a mobile order and what my name was. I never rushed them or anything. I just told them what my order was so they could check it in...then, my friend and I get up to the window, and the worker aggressively hands me our drinks, and when I asked for a straw for mine, he said rudely "ugh, wait a second!" And then rudely handed me my straw and didn't say anything else so we drove off. No, "have a nice day" or anything. So incredibly rude. It frankly really put a damper on the nice Mother's Day...

They make the most perfect Carmel macchiatos Until today. It was not good. I go at least 3-4 times a week. I called them and a very sweet Bella honored my drink. I will continue to do business with people who care. Thank y’all so much. 😊😊😊the morning crew can NOT make drinks. Only the afternoon crew can make good drinks ! I will not go back in the mornings They are trigger happy on the flavors 🤢 the best people there are Ariana Emily and Gunnar !! Very friendly and very...

You'd expect a Starbucks that has to complete with the dunkin donuts across the street that they would try better but it's the same no matter which one you go to. This Starbucks has nice employees, 99% of the time the orders are correct. But every single time it takes forever to get your order. Idk why it takes so long for 2 normal coffees when there only 2 people in line. I can understand if its a busy day, but it's a small town, it shouldn't take 10 mins for 2...