Buffalo Wild Wings — Restaurant in Shreveport

My recent visit to Buffalo Wild Wings left me thoroughly impressed with the fantastic dining experience I had, and a significant portion of that credit goes to the outstanding service provided by our waitress, Angel. From her friendly demeanor to her attentiveness and knowledge, Angel truly elevated our time at the restaurant. In this review, I'll delve into the overall experience at Buffalo Wild Wings and highlight the exceptional service Angel delivered throughout the evening.

Ambiance and Atmosphere: Upon entering Buffalo Wild Wings, I was immediately captivated by the lively and inviting atmosphere. The restaurant boasted a vibrant sports-themed setting, with multiple TV screens broadcasting various sporting events, creating a thrilling ambiance that added to the excitement of the visit. The seating arrangements were comfortable, and the interior design created a welcoming and relaxed environment.

Menu and Food Quality: Buffalo Wild Wings is renowned for its extensive menu of delectable wings, and my expectations were exceeded. The menu featured an impressive array of flavors and heat levels, catering to a wide range of preferences. From traditional to boneless wings, I was delighted by the variety of choices available. Additionally, the menu included a selection of appetizers, burgers, sandwiches, and salads, ensuring that there was something to please every palate.

The food itself was impeccable. Each wing was perfectly cooked, with a delightful combination of crispy texture and succulent meat. The flavors were incredibly robust and mouthwatering, leaving a lasting impression. The accompanying dipping sauces and sides complemented the wings beautifully, enhancing the overall dining experience.

Angel's Exemplary Service: What truly set our visit apart was the exceptional service provided by Angel. Her warm and genuine smile immediately made us feel welcome. She displayed an extensive knowledge of the menu, effortlessly guiding us through the different flavors and offering insightful recommendations based on our preferences. Angel's attentiveness was unparalleled; she anticipated our needs and ensured that our glasses were never empty.

Despite the restaurant being quite busy, Angel skillfully managed her tables, ensuring that every guest received prompt and attentive service. Her ability to multitask without compromising on quality was commendable. Angel was not only efficient but also took the time to engage in friendly conversations, making us feel like valued guests rather than mere customers.

Moreover, Angel's attention to detail was extraordinary. She took note of specific dietary restrictions within our group and made sure to communicate these requirements to the kitchen. Her commitment to ensuring a seamless dining experience demonstrated her professionalism and dedication to customer satisfaction.

Conclusion: Buffalo Wild Wings offers an incredible dining experience that is heightened by the exceptional service of waitstaff like Angel. The inviting ambiance, delectable menu options, and impeccable food quality contribute to an unforgettable visit. Angel's remarkable attention, knowledge, and genuine hospitality made our evening truly special. I highly recommend visiting Buffalo Wild Wings and hoping for the opportunity to have Angel as your waitress. She epitomizes the level of service that sets this establishment apart...

Talk about racism at its best in this place! We arrived sat down, took us about 30 minutes, just to get our drink. While we were waiting for our drinks, A party of about a table of 10 people arrived. Instead of going to get our drinks, our waitress went straight over to their table. Never came back to take our order and never brought our drinks. In fact, it wasn’t even her table and she sent someone else over to wait on us. That person also never came back. Guess she thought the tip would be better there with people of her color. Went to the same location about a month ago and got the same type of service. I would not recommend this place. Once she handed the large party their tickets, she finally came over to our table to see if we needed anything, got our food about about 40 minutes later. . When I first noticed how she was treating us I decided I’d watch her to see what she was doing. We also never received silverware. She waited on that table delivering refills, their food way before ours was delivered. We ordered a different sauce she never brought it. Only after the party of 10 left did she come back to our table. Then had the nerve to tell us to have a good holiday, lmao, Let’s just say that she won’t be buying Christmas gifts with my tip! I’ll be calling the corporate office to report what’s going on in this establishment! I to the manager of this establishment, you really need to take a look at how your waitresses are treating people here. If it weren’t for us customers, you wouldn’t have a job neither would they.if the women in this restaurant don’t like white folks, get yourself a different damn job. You’re very obvious with your actions! We’re people too! After reading several reviews here apparently it’s not just me! You are not worthy of working here with this type of attitude. People come here to enjoy themselves not to be treated differently and unfairly.I have been to many restaurants in the Shreveport/bossier area and no problems, but this place.. to the manager: DO SOMETHING! ! Get rid of those who are behaving this way! ...

I placed an online order, and it was said to be ready by 7:30 p.m. When I arrived at 7:30 p.m., it was not prepared. Three people asked me my name, checked my order, and said it would be ready in a bit, but it never came. A few people whose order was scheduled to be after mine received them as soon as they showed up, at their scheduled time. At one point, the MOD approached me and asked what I was waiting for. I explained that I had been waiting for my Togo order. He said he would check on it, and I saw him help a waitress bring food to a table after he told me he was checking on my food. About 30 minutes after my food was scheduled to be ready, a guy handed me my food, and I asked what took so long. The answer I got back was “Sorry, my man” and then he walked off. When I got home, my daughter got all her food, but I was shorted 5 boneless wings, and my other 10 wings were the same flavor instead of the 2 I requested. So, I was shorted 5 boneless wings and one of my sauces. I have been going to this BWW for at least 15 years and this time has to be one of the worst services that I have ever received. Ever since Dave moved to the Bosser location, the Youree location has been going downhill fast. Yes, I did call the corporate number to complain about this, and yes, they threw me some reward points to shut me up, but this isn't about getting anything for free. This is about horrible customer service and a lack of respect for your customers. The people who pay your salaries. If the people working at that location for years can't get it right, don't you think it's time...