Java at Sam's Town — Restaurant in Shreveport

I would like to give them ZERO stars as customer service was rude, and the lady that took the order did not have a name tag/badge on so I can’t let upper management know her name. The Java’s burger is a microwave burger as they do not have cooks after 11pm to make the orders. The fries were subpar if you eat them right away or are just starving and haven’t ate all day. I asked if I could sub out the soft drink for a water and was told no you have to get a can root beer or a fountain drink. Sam’s Town and Java’s has really went down hill over the past few years. It seems they are cutting cost and do not care about their customers and only the bottom dollar. Personally my opinion is they just want to make as much money as they can and only care about the...

If I could less stars for service I would. Workers were very rude as we entered at 1:59am loudly announcing they were closed, however website and signage inside clearly states they close at 2:30am. I apologized and we thought they closed at 2:30am and the worker bluntly said no but he would go ahead and let us place an order only if we paid by card. We were then rushed to make a selection. After we made our selection several others came in behind us and were not told they were closed nor that they had to use card only. Never had service be this...

Skip Smokey joes and go to Java an instead. Same food (maybe better) for half the price. Basic cafeteria style food but decent quality and great price for a casino. I had the frito pie and chef salad the fist night. The frito pie is HUGE. I expected a small bag like you get at a football game but it was a huge pile. Night 2 I got the broccoli cheese soup and a ceasar salad. Neither were anything to write home about but for the price it was damn decent. Great value for the price and honestly pretty great for...