Tropical Smoothie Cafe — Restaurant in Shreveport

I will never return to this location again. The service today was absolutely horrible. My children and I sat for over 15 minutes and no one ever came to take our order. When I politely asked for the appropriate contact number, I was flat-out denied.

To make matters worse, the manager, Amber, was completely unprofessional and even yelled across the counter that she would “come across the counter or whatever” — extremely threatening and unacceptable behavior for someone in a leadership role.

The girl at the counter, Nisha, was also very unprofessional. She came up saying she was “off the clock” even though she was clearly on the clock when we walked in. She then asked Amber (her sister, as we later found out) to clock her out in front of customers instead of serving us.

This is by far the worst experience I’ve had in any business. The lack of professionalism, customer service, and basic respect is shocking. If you value your time and want decent service,...

I’ve been to tropical smoothies from here to virginia where they are more common. I was excited to try this location as it is closer than going to the one in bossier. The service is good, but i’ve been twice now and had order mistakes. My first visit at this location I wanted to sub blueberries on my greek yogurt bowl for extra strawberries to which i did not receive neither blueberries or extra strawberries. The second visit same thing except, I also ordered a Blimey Limey smoothie and got a Bahama mama instead. I understand this location is newly opened. First two pics are bowls i got from this location, last one...

I called this business just a couple of minutes ago. I was calling to ask about the status of my application I put in. However after I politely stated that, the person who answered the phone said “Go Away.” and proceeded to hang the phone up in my face. I never purchased anything from here but based on the customer service there, I most...