Chipotle Mexican Grill — Restaurant in Silver Spring Township

This location is my local chipotle but looks like it doesn't deserve my money anymore. The manager is so rude and their hours as to when they close is not organized at all!! If im paying $10 for a bowl, if im giving chipotle $10 of my money, I better be getting the requested portion I want WITHOUT BEING CHARGED DOUBLE (UNLESS I AM SPECIFICALLY ASKING FOR A DOUBLE BECAUSE THERE IS A DIFFERENCE BETWEEN THE REGULAR AND DOUBLE PORTION) Whenever I come in usually between 9 - 10 at night by the way sometimes found closed at 9:30 or a little before because of not enough employees but if you don't have enough employees then stay closed until you have enough to stay open REGULAR HOURS. I waste time and gas to go get food only to find it closed?! But when they are open when im there, and the manager is taking my order he never puts enough in the bowl and I always have to ask to have a little more because I want my $10 worth rather than throwing out your leftover food for what reason? There are homeless people out there dying for food and this chipotle (particularly the manager) gives you the least amount possible so why not give the customer their requested amount If they want more (the customer is happy and chipotle is happy) especially if it is the end of the day where everything is being put away/go to waste. DO NOT LET THEM ROB YOU JUST BECAUSE YOU ASKED FOR A LITTLE MORE ON YOUR BOWL/BURRITO TO GET YOUR...

My recent experience at this Chipotle location was incredibly disappointing! I ordered two bowls to go, and the portion sizes were shockingly poor – a common complaint based on other reviews for this specific location. To make matters worse, the side of sour cream and salsa for one of my bowls was completely missing. When I politely inquired about the portions and missing sides, a staff member rudely informed me that they combine portions into a single bowl to "save cups." This explanation was not just stingy practice but also delivered as if it were a perfectly normal and acceptable practice. It's truly baffling that a Chipotle location would resort to such measures, especially multiple price increases that customers have had to absorb for bowls in recent times. This kind of behavior and poor portioning seems to be a recurring issue at this specific Chipotle, and it's completely unacceptable! Chipotle built its reputation on fresh ingredients and generous portions, and this location is clearly failing to uphold those standards. If this continues, it won't be long before loyal Chipotle customers turn their backs. Management at this location seriously needs to address these consistent complaints and re-evaluate their portioning practices and get their staff retrained in good customer...

Update from my original review below: Now 1 less star:

...So today when I showed up to order-in, servers were nice, as always!! But I felt really lucky that I hadn't walked in earlier when they posted the front side of this (now backwards...until tomorrow?) paper sign that read "Sorry! We are currently Only accepting 'Online/Mobile' orders Thank you!" Wait! There's more... There was ANOTHER paper sign posted on the front door that said "Please have Exact $$$ or Pay with card". AND the cashier hand-wrote my credit card receipt and handed it to me. AND the price of my meal went up $2.00 over last week. AND they have been out of the fajita stir fried vegetables each time I was there over the past 2 months. AND the guy serving today was REALLY light on filling up my bowl. I took photos of the hand written signs and my hand written receipt. Too bad I can't post them here. Times is tough!!

2 months ago: Food is good --- but not always available. all items not always in stock. last month they could not print a receipt due to the system. When I showed up this week they were taking cash only. I left with no...