Subway — Restaurant in Simpsonville

Recently every time me & coworkers have came in for lunch around 12:15 there is a woman who I think may be the manager. We have witnessed her being extremely rude to customers & the girl she was training & us as well. Her attitude is aggressive & extremely poor and she doesn’t like when you want your sandwich toasted. She lets out a huge sigh and slams the door to the bread container & toaster. She doesn’t like when you say you want mayo or any other dressing on your sandwich. She snatched the money out of an elderly woman’s hand and said “nobody uses cash anymore you need to use a card next time or don’t come in here.” We were shocked. This employee is a heavy set African American with glasses which she kept pushing up and adjusting on her face with her sandwich gloves on. Like really? We don’t know what’s on your glasses or face lady. You can’t touch your face & glasses and go straight back to touching sandwiches. She needs to learn common sanitary methods and common courtesy or get out of customer service. Very unpleasant experience. Hope this lady is not the manager. She needs to watch those Subway onboarding videos again or get out of customer service. It’s not our fault you are miserable & work at Subway. Please don’t take it out on paying...

I am posting this review of this particular Subway Location. Not Subway as a whole. As I have varied opinions of but overall favorable.

My reason for leaving a poor review of this particular location is the lack of service. Which I can't blame on the employees. I blame the franchise owner. I went there around 12:15 on a Saturday for my lunch break. There were 3 people in line ahead of me. No big deal at most Subway Locations. This particular location though was swamped with online orders that were for multiple sandwiches. They would take 1 in person order and then be processing an online order or 2. I only have so long for my lunch break.

Most restaurants with assembly line style sandwiches or burritos have a special area for online orders. This store owner needs to either set that up or no longer take online orders or hire another employee as it is making it impossible for someone on a lunch break to get a meal and have time to eat it before returning to work.

Until this problem is fixed I will not be returning to this particular Subway Location. I mean I have always heard that drive thru orders get filled faster than in person orders but if I am waiting in line make that person who ordered online wait a few minutes not me who is on a timed...

Usually the people working are great and friendly. But I went yesterday around 10:40 am and the man working, Andy is what his name tag said, was still making my two sandwiches (I used the app to order) he was on his phone, using Bluetooth the whole time and I will say he’s not very polite, not like the others. I seemed to annoy him with my presence, but whatever. I get home and my sandwich was missing TWO meats, cheese and banana peppers. I feel like this was because he was too busy talking and not making sure the sandwich was right. Very disappointing but I do understand mistakes happen and it’s the first bad experience I’ve had there so that is why I...