This is my very First experience...When I placed my delivery order on the phone I specifically told the girl some special directions to my house (as its in a blind driveway and people usually always have trouble finding it) and she didnt seem to care or even listen to what I was telling her. So then 40 minutes later I get an angry call from the delivery driver named Junior and hes asking how to get to my house and giving me attitude so anyway I kindly give him the directions and this Man has thee audacity to hang up on me!.. Then he comes BANGING on my door... Not knocking.... BANGING. And of course, At this point I dont even want the food anymore, I feel disrespected, irritated and I dont want to see the dude at all. But I open the door and greet the man and apologize to him and explain that I had given specific directions to the girl on the phone and he hasn't even said one word to me the whole time yet. He mumbled something like "oh yeah whatever" snickered at me and was just being downright rude! Even after I gave him the money and a good tip for the troubles he didn't even say thank you or nothing just walked away. I have been in the customer service for many many years and I know a lot can happen, places get busy and you're in a hurry etc. but there should NOT EVER be a point where you feel like you can just be rude to a person. EVER. If you get easily frustrated then you should definitely find a new job because its obvious the restaurant business IS NOT FOR YOU. And unfortunately this is only the half of my experience! Other half is that food was cold, low quality, and pricey.. Me, my friends, and family will not be back again ever. The food was so skimpy that me and my 2 children are still hungry after eating! Pitiful. I will post pics...
Read moreFood is great never had a problem until today. Walked in on the phone with the hospital on hold about my sick kid and a lady walks in ahead of me and they see her before me. I voice that I was disturbed by it and the lady told me well Sorry, I’m checking you out now, you were on the phone so it was and honest mistake. It’s no big deal. I said ok well you could have just apologized and left it at that. It was a big deal to me. She continued to be rude from there. I’m black and we are looked over all the time and this was another situation that made this true. I was not in an active conversation with anyone and was simply on hold. There were two people already inside who I assumed was in line. She didn’t say how may I help you at all. She was very rude and continued to speak to me as I was trying to leave in peace. You never know what someone’s day is like so being customer friendly should always be the goal. I should have asked for a refund. I will never...
Read moreThe food was decent, so I can't rate it too low overall, because that's the most important in my eyes. It was around $8.50 for three chicken tacos, adding sour cream. A few things to note, though: -My chicken tacos didn't really look like chicken, as you can see. Not entirely sure it even was. They tasted good, though! -They aren't open for dine-in, which is silly to me. The dining area is very small anyway, not sure what the big deal is. Being downtown where a lot of people walk in for a quick lunch from work, this would be an expectation if it were me walking in. -They weren't rude, but weren't super friendly or talkative either. They were more interested in talking with each other, instead of the guests that were standing there. Not the end of the world, but not outstanding customer service. -They wanted $2.50 for a can of...
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