KFC — Restaurant in Smyrna

Very SLOW service. Waited in drive threw 20 minutes before able to place my order, than finally my turn to place order. Than had me pay, then I'm told pull up and we will bring out your food. (Only ordered 5 hard tacos) how hard is that to make. Finally after waiting 10 minutes got my 5 tacos. Husband and I went home to eat and unbelievable ALL the tacos were broken. This place seems to get worse every time I go here. Would love to see an Arby's here in Smyrna!!!

UPDATE: I should have learned from my past going there. Was there the other day 7/13/22, went threw drive threw as you still can not go inside to order (only to pick up online orders) still due to covid. They are the ONLY place still doing this. Makes no sense. Anyway ordered 2 hard tacos supreme, chicken chalupia supreme, nachos & cheese & the 3 piece tender meal. Well the tender meal comes with a drink, I ordered lemonade, he said we no longer have it. I said ok what do you have? He says Pepsi products, I said ok ill take Cherry Pepsi, he says we no longer have that. I said ok regular Pepsi than. He repeats order, tells me price, takes my payment, hands me the soda, than says pull over there to parking spot & we will bring out your order. So I pull over there wait ten minutes, the guy comes out, hands me the order & walks away as I'm checking the order (as you always have to from here) I ask is receipt in bag? He says i dont know. So as im checking my order ofcoarse it's not my order it's someone elses.. So I than shut my vehicle off, go inside tell the guy at register (its a different guy) this is not my order & I need my receipt, can't you reprint it cause he didn't put it in bag & I need my receipt. Without him asking the guy at drive threw did he have my receipt or could he reprint it. he says ummm no. They have no respect at the Smyrna location & don't care if your order is correct or how long they take to get you your order. They need to just CLOSE the Smyrna location & put in its place an Arby's or even a chick fil la. I recommend going anywhere else to get fast food & stay far, far away from the Smyrna...

Friday evening July 26 2019 ordered a Steak Power Bowl to go I opened it at home and it was pathetic. It had shredded iceberg lettuce on it not romaine as shown on board NO BLACK BEANS, NO Avocado ,No PICO D GUIO, it had cheese , sour cream , lettuce, and steak. What the heck was this. Took it back they acted like didn’t know what we were talking about. They remade it and it had maybe a spoon of guacamole a spoon of black beans and just a few chopped tomatoes. Is this what you give them to work with? The next day I really wanted Kentucky fried chicken so I went back around 5 they said 15 min for chicken. So I waited came back and ordered 8 piece ORIGINAL. Instead when I got home it was Extra Crispy. This restaurant is always messing orders up. I chose the KFC 15.99 over my local Acme 8.99 both 8 piece which was right around the corner. I was so disappointed. Why can they not get...

Ordered almost $40 in food online. I went through drive thru to pick up and was told I had to come in, they said it was because someone came through the drive thru and stole someone's food. I could have confirmed the order but they insisted I had to come inside. Had to take my kids out the car just to walk 5 steps in and grab my food off the counter without any type of confirmation that it was actually mine. The fries were cold, the chicken was rock solid, not even crispy like advertised. The "sweet tea" they gave me was absolutely disgusting. There's no way that's sweet tea. The biscuits were rock solid too, which is sad. Only thing actually good was the coleslaw and mashed potatoes. Disappointed is an...