Burger King — Restaurant in Snohomish

The main food quality is quite nice here usually. The flame grilled burgers are very good and you get a good amount of food for the price. I recommend ordering any burgers that don't have mayo, bbq sauce, or any kind of sauce other than ketchup or mustard because most Burger King locations tend to put wayyyy too much on. Oh, the chicken nuggets are also amazing and are only $1.49 for 10! $15.00 gets you 100 nuggets! (with the added bonus of dirty looks from the employees)

Unfortunately the fries leave something to be desired and this location tends to serve them cold. The soda machines for the drive through are straight up moldy. This is the big issue though, the wait times are aweful! Over the last few years the time between me getting in line at the drive through,and me finally getting my food takes about 40 minutes to an hour. I have to wait in line for about 5 minutes so i can order, then i have to wait another 30 minutes just to get to the register window (even when there's only one car in front of me. ) Somtimes i get my food right at the window but most of often i'm told to go wait out front in the parking lot because they'r "waiting on the fries to finish" but by the time they come out to my car to give me my food, the fries are cold. So you think it might be faster if you park and go order inside? Nope. They won't take your order until the drive through line is empty so you'l be waiting on your feet for about 30 minutes just to pay for food. This will even happen on a Sunday afternoon when Snohomish is almost empty. The wait here is almost enough time for me to get a meal from the Taco Bell, Taco Time, Mcdonalds, and Jack in The Box down the road in one trip. I know this because I'v even tested it before.

The only exception to this is when i have shown up at midnight and the manager is there working the drive through. He's really fast and friendly. And your fries will actually be...

They serve breakfast and lunch during breakfast hours I ordered three double cheeseburgers and a value french fry waited in line in the drive-through for 20 minutes. This normally does not happen when I come in to order some cheeseburgers in the morning,drive-through or not. When I drove around front and parked and went inside to see what was going on I was giving my money back and told that’s what I asked for... and I said no and I said to another customer if I can’t get what I paid for then I was going to ask for my money back. The employee said well what do you want then I said my three cheeseburgers and french fries the employees said they were calling the cops and that I need to leave. I have never been treated so wrongly in my hometown. I called the number when I got home and was placed on hold etc. I will never ever ever go to Burger King again. I will tell everybody I know about my experience which was not good at all. The people at Burger King called the police on me because they didn’t get my order right it took too long I went inside and they were very rude. To hell with the fast food if it’s going to be...

I ordered on the app for pickup and paid. When I got there just after 8pm they had cones blocking off their drive-thru and the lobby was closed. I parked in front and I called the store as I saw they were still there and was told they were throwing out the food and that they were in fact closed.

I asked about getting a refund and after a runaround I was told they wouldn’t give me a refund. I was also told I couldn’t talk to a manager. Their hours clearly state that they are open until 10pm and with all of that I asked if I needed to call corporate to which their response was “I don’t know we just can’t give you a refund”.

I did in fact call burger kings customer support (which I had to find online) and let them know what had happened. We will just have to see if I ever get my money back as they couldn’t give me a timeline to expect my money back. I can only recommend never using their app to order ahead if they are closing their restaurant before their posted hours and refusing to give a refund unless you call corporate. What a joke! Fast food isn’t worth all the hassle. I’d take your...