I am a meat lover and I used to come to this restaurant a lot, sometimes even twice a week. Some times I do all you can eat, while other times I do by weight. I think food here is good and I used to give out 5 star reviews for this restaurant.

Every time I come to this place I ask for chimichurri sauce and the waiter and waitress are always happy to bring me that without any trouble.

Today I brought a friend to this place (doing by weight) and like always I asked for chimichurri but the waitress said she can’t bring it to me before they are only for people doing “all you can eat”. I thought there might be a change on the restaurant’s policy, make chimichurri no longer free anymore, thus I asked, “I can pay extra for the sauce?” She was kind of unhappy after hearing my words, and told me, “we don’t sell chimichurri and I can bring you a little bit this time but I won’t bring you chimichurri next time.” Her attitude was honestly a bit rude. I am dining in a restaurant and I am not a beggar. Thus I told her, “Then I don’t need any of that”. At last, she did brought me a little bit chimichurri (I thank her for that), but this made me kind of embarrassed in front of my friend.

Please note I agree that a restaurant has every right to choose to do not offer or sell any food and drink to any consumers. But I think their policy on this should be as consistent as possible, and it will be better if she and other waiters or waitresses in the restaurant can stick on their policy, rather than making warning their customer as if they are some insatiable people begging for alms.

I really hope a manager of this restaurant can see this because I really don’t think it’s worthy to loose a costumer for such a trivial thing. Also, chimichurri is very important dressing in Brazilian food and it really undermines the dining experience of “by weight” customer when they are “prohibited’ to have it even if they are happy to pay extra. Nor can I see the rationale behind this.

I won’t be coming to this restaurant anymore although I love their food. But I do hope this place can continue to run well.