Auntie Anne's — Restaurant in South Carolina

I experienced what can only be categorized as horrible customer service on Sunday October 1st between 1:30pm and 2:30 pm. I approached the window and asked for the special, two pretzels for 5.00. The "manager" proceeded to inform me in a very rude tone that my total was $6.78. When I questioned the young gentleman regarding how he arrived at this amount, he stated, and I quote, "I don't really care if you get the pretzels or not". I then asked him if the special was 5.00, how can the the total be $6.78? I understand the tax rate is a little different from where I live, but how can the tax be $6.78? I asked him to get the young lady behind him to look at my transaction and he stated..." I am the manager." It was at this point, I left. I called 2 days later and asked the owner to give me a a call. It has now been two weeks and I have not gotten a response. I would like for the owner to call me, or send me an email. There is no excuse for any customer, any where to be treated in...

Store doesn't honor prices as advertised. We ordered a number 1 that said it came with sauce and drink the soda machine was broken so she was going to charge us $3 for a lemonade and charged an extra $1 for the dipping sauce that was supposed to come with it and when we questioned her on our now $12 total she said she had to ring up everything separately the price was what it was and she was not going to argue with us either we wanted it or we didn't so sadly I will not be frequenting this place again customer service is apparently a thing of...

I hate to give 2 stars bc the cashier was so kind & friendly, and I usually love Auntie Anne’s pretzels. We spent $47 (!!!!) dollars on pretzels & drinks for 4 people, and most of the food was not good. They were out of mini-dogs, so we got 2 pretzel dogs— the hotdogs were over cooked, and the pretzels tasted stale. The pretzel bites didn’t taste fresh— they were lukewarm & really dry. The pepperoni bites were the fave. A lot of money to spend for...