Review of Hardee's with New General Manager Nicole
I recently visited Hardee's and had the pleasure of experiencing the exceptional customer service under the new general manager, Nicole. From the moment I arrived , it was clear that she has a genuine passion for providing a welcoming and hospitable atmosphere
What impressed me the most was her commitment to quality and customer satisfaction. When I mentioned a special request for my meal, she assured me that it would be taken care of and followed up to ensure it was prepared perfectly. Her attention to detail made a significant difference in my dining experience.
Nicole's professionalism and dedication to her role shine through in every aspect of the restaurant. It’s clear that she values her customers and strives to create a positive atmosphere. I left the restaurant not only satisfied with my meal but also feeling appreciated as a customer.
Overall, my experience at Hardee's under Nicole’s management was outstanding. I highly recommend visiting this location and experiencing the remarkable service for yourself. Nicole has undoubtedly raised the bar for customer service, and I look forward...
Read moreWe paid for two orders and when we go to get them they say they don’t have what we ordered. We asked if they would have it the next day and they said yes, we asked if we could just get it then which most places say no problem. They said we would have to speak to the GM tomorrow, we asked for our receipt and if they could write that we didn’t get it and they said no rather rudely. I asked if I could get the other party of my order which was 2 apple pies and again they don’t have it. She then again reused anything to help and said we were taking up her time. They always close inside and have every light out so they look closed. This happens a lot . They don’t even have a customer service line because they get too many complaints . This one needs to just close. The ravenel , goose creek, and Summerville locations know how to provide service. Please don’t waste your time . There is one lady that works the day shift that is good but she needs to go somewhere where she will be appreciated. The night shift is most...
Read moreI asked as soon as I got to the drive though before I ordered I asked that my food be made fresh however none of it was made fresh tots were in fact not cooked all the way and tasted and smelt like burnt oil now I’m not dummy to this but this is ridiculous if you truly don’t want the job then please find somewhere else to be Hardee’s needs to do better with hiring choices ! It’s not always about HIRE HIRE HIRE !!!! Hardee’s is a expensive place to eat at and people should never have to pay for something that does not meet there standards yet alone you ask for your food to be made fresh and from the reviews on these I should have looked before going to this Hardee’s all the ones in North Charleston are closed and this is absolutely ridiculous!!!! JUST TERRIBLE they need to close this one down to and reopen with people who truly care to make sure customers get what they pay for get it together or shut them all down ! The next time we want Hardee’s I guess we will be going to...
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