Worst experience ever! We visited the Oneil Street restaurant off 2 Notch Rd.
We ordered carry out. We were overcharged for our food. The price on the kiosk is different from what we were charged.
We were cheated out of part of our order.
We were cheated out of the proper portions for the cost.
We contacted the restaurant. We were told we received everything. I said I can send a picture of what we received.
We spent $37.03 for: pulled chicken, 5 smoked wings, 1oz baked beans, and 3oz Cole slaw (delicious food) 2nd order- pulled chicken, 5 smoked wings, French fries, and 1oz baked beans. So, practically $40 for 10 wings and 4 sides. Actually, it was $40 because we told the young man to keep the change.
The manager, after back and forth, asked us to return to the restaurant for the missing items. I explained because we did drive through, someone should have checked and double checked. Then, he offered to have us to come again and make it right, but he never asked for out information to send a certificate/card to use at another time. He disconnected the call and that ended our conversation.
I will not return to this restaurant or any in its chain.
Take your...
Read moreSo very disappointing! Wow! Been wanting to try this since I saw it on Food Network. Loved that the owner stuck up for his rights to display history! However, severely not happy with the food. Everything, and I actually mean 90% of what we ordered was slathered, coated or mixed with a mustard sauce. It was insane. We paid $70 for two plates and a gallon of sweet tea and two slices of pie! I tried everything. I disliked literally all of it! Even the pie was still frozen. Look, I love BBQ. I also understand that different regions have different flavors however, maybe an option of sauce would be good. We were'nt asked about an option. And, mustard. Wow! Too much! I couldn't even taste the meat or smoke! The only exceptions were the brisket. No sauce. Not as tender as I'd have liked but, not bad. The burnt ends didn't have mustard either but, they were also drenched in a sauce. We also ordered the pork hash. Mustard. The pinto beans. Mustard. Pulled pork. Mustard. And the Mac and cheese. No mustard but, grainy... I've had way better at Popeyes. So in conclusion, if you like mustard, Maurices is for you. If not, steer clear. You WILL be...
Read moreThe dining area was closed due to staffing shortage, so the drive thru was the only option. I ordered 2 sandwiches, one bbq and one brisket. The window attendant insisted that I should order the basket as opposed to sandwiches only. I had to repeat the order more than twice, sandwiches only. For $18.00, I received 2 biscuit sized sandwiches with a dab of meat. The brisket sandwich held 3 small, dry pieces of brisket. I am beyond disappointed at the service I received as well as the quality of the BBQ. Piggie Park used to be one of the best. Now, it ranks with the worst. Perhaps this location is the exception. I don't know, but I won't be spending my hard earned money at Piggie Park again. Although I disagree with Mr. Bessinger's politics, he knew how to please his customers with pit cooked BBQ. He would roll in his grave if he could see the poor quality of food and...
Read more