Wendy's — Restaurant in South Whitehall Township

Normally my husband and myself enjoy the food at this Wendy's. Today's experience was very disappointing. I went thru the drive thru. I wanted a half walnut and apple salad. The price on the board said $.09. I knew that was wrong so I asked how much it was, explaining that I knew the board was wrong. The attendant took awhile and then said $5 +. I can't remember the exact change. I ordered it and then ordered one Jr bacon cheeseburger and two Jr fries. He said that would be $14 plus some change (I don't remember the amount). I pulled up to the pickup window, paid the attendant, asked for a receipt (because I felt it was high) received my order and pulled over to review the receipt. They gave me a baconator double cheeseburger which was $6 plus change. The 2 Jr fries were so limp and very few. I didn't complain about them. The salad was fine. I went back thru the drive thru and explained the situation and a female along with the original Male attendant responded. She immediately, in an authoritative voice said, "That's what you ordered"! I responded telling her I wouldn't have even known to order a baconator. The male attendant said I should pull to the second window and we will get it straightened out. I don't have a receipt because they kept it and didn't return it. After a while another person, very nice, came to the window and handed me the difference in the amount. She gave me my fries back with the correct jr bacon cheeseburger. It was so poorly handled and I felt sorry for the line behind me. My husband and myself are senior citizens and go thru your drive thru at least once a week. We always order 2 jr bacon cheeseburgers, 2 jr fries and 2 senior drinks. The food is always fresh and hot. The service at this place, unlike some of your other places, has always been good. This time was a total disapointment. I just want this location to remain one of our favorite lunches. My husband is a COPD/emphysema patient. That is why we use the drive thru. He was not with me today, for health reasons. Instead I brought the order home to him. By the way, the salad...

It's rumored that this Wendy's was built on an ancient burial ground and has been cursed since. The ghost of "Friendly's" roams the sticky floors of this establishment, taking that 15 minute wait time in the drive through to about 30 minutes and more.

The ghost also drops into the deep fryers and makes sure that 'fresh' French fries have that "oh wow I forgot I got Wendy's 10 days ago, I should see if microwaving the fries under my car seat would taste good."

Do you like choosing your own size for fries and drinks? Well the cat litter scooper they use for the small fries is the same they use for the medium and large, the only difference is how much space is leftover in the carton.

Do you like ice (not I.C.E)? Get a large drink and then dump out the 2mL of soda to have a large cup of ice (for our patriotic friends, 2mL is about half a shot glass of room temperature freedom juice)

I find it impressive that the longer you work at this Wendy's the less you remember what to do for your job. I guess it's kind of like Benjamin Button syndrome, but where do these people work after? Do they go to another Wendy's or do they trade teams and go to McDonalds for a McPayRaise?

The best thing about this Wendy's is that they serve Wendy's food, albeit you could get better tasting Wendy's at a Yugoslavian Taco Bell, but if you can get past the obvious lack of health and food quality standards, this place is amazing.

Their frosty machines work too, still don't know why they are shipping straws with these things?? No matter how much you suck, those frostys are not suckable, absolutely devastating for someone with a super sucker like myself.

In all honesty, for a place that primarily serves NJ/NY people going to Dorney Park, this Wendy's probably feels like a luxury...

We went to your MacArthur Road location that had a sign up saying they closed at 10 sorry for the inconvenience. Not pleased. I tried calling your Cedar Crest Boulevard location, several times, to prevent making a pointless trip but no one answered the phone. Again, not pleased. I understand you're busy but you can take ten seconds of your time to answer your phone. Any manager knows better and should also know how to multitask to help things run more efficiently. When you get worked up your employees see and feel that anxiety which, in turn, gets them worked up as well. I get it, your busy, however, as a restaurant manager myself, I know, first-hand, your do's and don'ts. This is a HUGE don't. I'm disappointed. We get our order which was missing our strawberry lemonade. We waited in the drive-thru and eventually had to knock on the window to get someone's attention. We told them we were missing the strawberry lemonade. When we did get it, it tasted like plain lemonade. By that time I was beyond frustrated so I didn't say anything, I let it go. I ordered your grilled chicken sandwich. It was so unbelievably dry. I took one bite, spit it out and threw the rest away. I'll cut them some slack since they were a little busy. I hope it's not like this on a continuous basis. I do not want anyone to be disciplined nor do I want anything free. Actually, all I ask for and would like to see is them receive additional, better training. That includes the manager as...