Emeralds Eatery — Restaurant in South Windsor

I used to love this place but today was horrible experience! Our server was non attentive at best and when ever was running the kitchen needs to be replaced! It took about 45 minutes for our food to come out and we ordered for the. Children first and didn’t get their bacon until they were all done eating. I asked to speak to the owner who was “too busy” too busy to come out to talk to me. Seriously? She needs to reconsider how she serves her customers because these places are a dime a dozen! $70 for breakfast and I still gave. $17 tip because it’s the right thing to do but I hope this is a lesson to bother the owner and the inattentive server! I will NEVER...

My husband and I went there for the first time over the weekend. We ordered very simple food and it took 40 minutes to get our plates. They were out of one item and didn't tell us until bringing out all of the food. My husband's french toast had hair in it. Not only did the restaurant not deduct or offer to make anything new, when we pointed out some of the issues politely, the manager completely blew it off. Then they tried to charge us for the item they had run out of. It was a complete disaster and there were no apologies from the staff or management. When we tried to tip the waitress she said she was paying for our food and was...

This is our favorite diner in the area for sure and we get food here a few times a month. Every time we do, the staff is very kind, the food is delicious, and the portions are great.

This diner is probably a little more expensive then the others in the area but I feel that the added cost is worth it.

For breakfast, the omlettes are packed with ingredients, the Monte Cristo is the best around, and the specials are very generous.

The staff deserve a raise for sure as it seems they are always understaffed around breakfast and brunch. But even with only one or two servers, they do a great job.

Overall, I highly...