Happy's Pizza — Restaurant in Southfield

Don’t waste your time coming to this location!!!

The manager Bailey was INCREDIBLY rude to me and my family, had an attitude when we were trying to use the store credit we were promised, and hung up on us.

We bought an order on 5/4/23 that included lemon pepper wings, however the wings were too salty and we were unable to eat them. We called the restaurant the same day and spoke to a lady that worked there, she informed us that we could receive a store credit that could be used at a later date.

Today (5/5/23) we called to place an order to receive a different flavor of wings and we were going to use the store credit that we were promised, however we spoke to the manager Bailey who told us that there was no record of us having a store credit. He was irate, didn’t listen to us when we were trying to explain the situation, said “the best he could offer us was 25% off our next order” and even hung up on us.

I have never experienced such terrible customer service, all that me and my family wanted was to use the store credit we were promised due to the poor quality of the food that we received. I will never go back to this location and I advise others...

I enjoy coming to this Happy’s Pizza/Savvy Sliders. I come to order primarily for my mom as she really likes their sliders, fingers and strawberry shakes. But what I most appreciate is the staff that work there. They are SO very nice and courteous. Pretty much every one that works there presently or have in the past have provided excellent customer service. I find Twyla to be especially nice and just great at what she does. Another lady whom I haven’t seen in a while would always ask me about my mother’s wellbeing after a brief conversation we had; so caring! Another gentleman, not sure if he is the manager or owner is also very nice. I typically order the tenders or sliders but tonight decided to order a Calzone, it was very good. In my opinion the food is good, served fast and fresh ( never have had a bad experience) and I find the staff to be what makes this location...

The manager/owner is INCREDIBLE. I wish he worked at a better restaurant as he is one of the best managers/owners I've ever had the pleasure of encountering. The food is absolutely terrible though. After years of trying Happy's, I've come to the conclusion they just do not make good food. They have the worst pizza around by far but it's made a bit better by the outstanding manager/owner.

I would not recommend coming here as the food is abysmal but the manager/owner is a cut above the food they are...