Dunkin' — Restaurant in Southington

I ordered through grubhub. I ordered two different sizes coffees and two sandwiches. The sandwiches and the smaller coffee were made properly.. but the larger coffee was made completely wrong, and the restaurant knew they made it wrong, cause they decided to refund for a price match, but sent a coffee that could no drank out with the order . And when I went to leave a review with the app, it kept keeping me that it was unavailable and an error occured... If you are going to buy from this location, order in person so you can make sure your order is correct.. now I have to wait up to 5 days for a refund that they decided to put in for a price match, making it so I couldn't dispute the coffee that they knew they made wrong. if they payed attention to the order and make the coffee correctly, this wouldn't be a problem, but they sent it anyways knowing it made wrong. I posted reviews in every place I could. Do not go to his location,if you actually want them to make your entire order correctly and actually be able to get service, if something does happen to go wrong.. I get things happened, but how this situation was handled is...

I was disappointed that they didn't have the flavors of swirl I like in my coffee... The crew member helping me suggested something else which I went with, but it didn't make up for not having what I wanted. Overall the coffee tasted fine, the reading is due to cleanliness.

While there both my husband and I needed to utilize the facilities, my husband attempted to go into the men's bathroom only for the toilet to be filled with urine and toilet paper then not flushing at all. He ended up using the women's bathroom and I attempted to tell the worker that the men's bathroom needed attention... He answered with, "it's okay" I explained in more detail just how bad it was and that they may need a plumber... He responded with, "okay, thanks"but continued standing there talking amongst the other employees. The women's restroom could have also used some attention, but it wasn't nearly as bad...

So I went to Dunkin and when me and My friend walked in we witnessed this poor girl getting bullied for no reason whatsoever we were appalled by what we saw the store was absolutely dirty none of the employees were doing their job even then they always have a look on their face like they don’t wanna be there it makes it look bad at a work environment their making us think they don’t wanna even be there to take our order it was ridiculous the bathroom smelled the sink was absolutely dirty in the bathroom every time I walk in their just standing around with angry looks on their face as if they don’t wanna serve to us it’s ridiculous it seems like the manager also lets them do what they want from the look of the store when me and my friend walked in it seems like this Dunkin should really have a health inspection cuz I can assure you there probably is health codes the place is...