Pepper Pot — Restaurant in Southington

Today was my first experience and it was the epitome of average , like so mid , im upset i can't give it 2.5 stars . He's my break down; The triple decker is very misleading ; it is just a standard square bread sandwich with an extra slice of bread to separate the meat from the veggies. A traditional triple decker has your choice of protein on both levels. They don't follow directions , I had asked they put the bacon on the side so i could share it with my dog , but they didn't and i had to pick it off. They don't advertise or tell you they are cash only , but when you arrive they have a "conveniently" placed ATM with a pretty convenient transaction fee for using it.

Now the staff is very friendly , from when they answered the phone to when i arrived , all very nice and pleasant but that is the only redeeming quality .. the flavor of my food was no better than your average highschool cafeteria , just satisfactory and the portions are small for the cost. In fact as i was eating my meal i ordered something else from another restaurant and I'm now enjoying that as i am...

NOT FAMILY FRIENDLY! BAD WITH KIDS! I’ve been before and enjoyed the food but today’s experience will keep me from ever returning. We had a waitress that was extremely rude and unprofessional and does not belong in the customer service/restaurant industry. She got mad at my toddler for making a mess which is what toddlers do and something that I, as his parent, was planning to help him clean up. If you know anything about children then you know that what he was really doing was working and learning and not misbehaving but I can tell this person was uneducated and doesn’t know the first thing about children. She doesn’t even know how to talk to them! She publicly shamed my child for his activity and disrespected me as a parent. It’s amazing how your approach to things can shape a persons experience. Her approach was hostile, unprofessional, rude and not family friendly. She has single handily lost customers for this restaurant. Choose...

Just walked out he Pepper Pot Center Street me and 1 other part sat @ the counter waiting, waiting, & waiting patiently no waitresses nor waiter even acknowledged is worried about all the full tables sat there at least 15 minutes two whites guys walk right in she saids you can seat yourselves young girl! So in returned I'm like is someone going to wait on us?!! We decided to walk out must of been too black for them also I have a lot of Well known people out there in southington and we've been to the Pepper Pot more then they can remember so with that I'm all set!! Smart people take notice of what's really going were a melting Pott everyone don't melt the same!! I wouldn't support them ever again!! Most definitely will be letting the people I know I'm southington who I've worked with for years aware of...