Mango's Breakfast and Brunch - Southlake — Restaurant in Southlake

I regret that I have to write this review. I went to Mango’s twice before and because I thought the service and the food were great I decided to reserve a table for brunch for my best friend’s birthday! I am sorry I did!

Some of us in the party of 9 got there a little earlier than others. The waiter, who’s name I don’t know because he didn’t introduce himself, snapped back at one of the people in my party. When my friend told him we were still waiting on some people in our party to arrive, the waiter’s answer was: “Yeah! I can see that!”

The rest of the people started arriving and the waiter never asked any of us for our drink order. He just brought us water and walked away. There was a lady who came by several times with a coffee pot locking to see if we wanted a refill and I would have liked some coffee but we weren’t asked. Finally when everyone was there I told another lady who turned out to be the manager that no one had asked us for our drink order. The waiter came to the table and said “so you’re ready?” and I said “ well, no because we haven’t gotten any drinks yet” He looked right at me and with the biggest attitude ever said “I thought you said you were ready!” I’m not speechless often but I was then! He then said “I brought you waters!”

Finally we gave him our orders, including drink orders and he asked if the check was going to be one or separate! I said separate but I pointed to my friend who was sitting next to me and said “she is going to be on my check”

Meal was over, checks came and she wasn’t on my check! Then, to add insult to injury, we noticed on ALL of our 9 checks not only a $3.56 gratuity charge on EACH check for a guy who was rude, disrespectful, dismissive and cold throughout the whole experience but also an extra charge on each check for “non cash payment” When I asked him how did he know we weren’t pay cash he again, very rudely said “if you pay with cash we’re gonna give that back, OK?”

The manager did take the gratuity off my and my best friend’s check but our waiter still got $25 in tips for a dismal and rude service!

I’d like to say that I will not return to Mango’s because of this waiter! It was supposed to be a pleasant, fun experience for my best friend’s birthday! It was the...

My husband, myself, and our 2yo and 1yo drove 30 mins to go to Mango's. We had it once before about a 1.5 years ago before the pandemic and it was excellent! We've gone out very little due to Covid and having little ones. However, our experience yesterday was very disappointing. We had arrived around 1:50pm...Google said the restaurant closed at 3. The front door had a sign indicating they close at 2:30. The host seemed eager to seat us and we were seated immediately near the front door/hostess stand. The host said our server would be right with us. The table was a little sticky and the container holding the creamer had coffee spilled on it but we cleaned it ourselves while we waited. We waited at least 10 minutes before a server came to take our drink order and when she came to the table she didn't smile, didn't introduce herself, and just simply asked what we wanted to drink. We asked if we would be able to get a menu and she coldy replied that the menus are online. No one had informed us of this. She stood there while we attempted to get the menus pulled up but we weren't having any luck with cell service. She said "I guess I could get a paper menu" but she didn't really seem like she wanted to. My husband said no worries and we kept trying. We ordered 2 coffees and water for our kids and continued to attempt to get the menu pulled up. We restarted our phones twice and we were able to get the webpage to load somewhat but the text was really small and we could barely read it. We then decided that perhaps it was a mistake in going to Mango's. We were starting to get up to leave when she came back to the table with our drinks and we apologized and said we were going to go. She said ok and stormed off and while we were leaving we saw her pointing at us with a scowl on her face. Unfortunately, we were met with an ice cold greeting from our server and she didn't seem like she wanted to help our family. A very disappointing experience for my husband, myself, and our kids. We had to load our kids back into the car and drive the 30 minutes home while they cried in the backseat. We will sadly never go back. Customer service is everything when there are so many food options out there...don't waste...

I must say, it was an exceptional breakfast experience that deserves praise.

The breakfast cuisine at Mango is nothing short of spectacular. The bacon was perfectly crispy, bursting with rich, flavor that made it an absolute delight. The potatoes were another highlight—crispy on the outside, tender on the inside, and seasoned to perfection. Whether you’re enjoying their classic breakfast platters or indulging in more creative offerings, each dish is a harmonious blend of flavors and textures, beautifully presented and cooked to perfection. The freshly brewed coffee and freshly squeezed orange juice were the perfect complements a meal.

The service is exemplary. From the moment I walked in, I am greeted with warm smiles and genuine hospitality. The whole crew is attentive without being intrusive, always ready to offer recommendations or refill our coffee cups. The attention to detail and commitment to customer satisfaction were evident throughout making us feel valued and well cared for.

What sets apart is the wonderful team of people who run it. There is a palpable sense of passion and dedication among the crew. Everyone we interacted with seemed genuinely invested in ensuring that we had a memorable dining experience. The positive energy and camaraderie among the crew created a warm and inviting atmosphere, making us feel like we were dining among friends.

A superb breakfast experience that excels in food, service, and hospitality. I highly recommend it to anyone looking for an unforgettable breakfast. I come every day and this the best place for breakfast and people.Try their chicken and brunch potatoes...