Arby's — Restaurant in Spanish Fork

To be read by all Arby’s personnel, but especially the advertising department:

The service I got a few days ago at the Spanish Fork Expressway location was good. By no means exemplary, but still exactly what you would expect from a fast food restaurant. That alone would warrant a 3 star rating. However, that is not my main concern. I’d like to address the slogan of Arby’s: “We have the meats.” This softly implies that all meats are to be had by Arby’s, which is factually false. What about some meats which are popular in Mexico? I didn’t see Al Pastor, chorizo, nor did I see carne asada. One other comes to mind, popular in Iceland: hakarl is a shark meat delicacy that is hung up towards the sun for a time to age and putrefy before being served. I have noticed that this particular meat has escaped Arby’s notice, excluded from the menu. Rabbit, venison, duck, pigeon, bear, and monkey meats were also notably absent. Of course, I can understand if the Arby’s advertising department did not intend to imply the possession of all meats. That would still make the slogan have issues with obscurity. “We have the meats.” Which meats? The ambiguity is killing me as well as other customers, likely. I expect a response within a month as to why this is the case. Regrettably, I will be unable to answer my phone for a while, as I am going on a no-electricity meditation retreat on a remote island in Indonesia. All further correspondence should be sent by boat mail to the following coordinates: 1°11'23.2"N...

I went through their drive through a few days ago and i wish i hadn’t. Ive worked in food service for years and i know going near close is always annoying for employees so i tried to be as polite as possible. When i got to the window i asked the boy Seth how he was doing and he was very short with me. Okay. I get a hard day at work. I waited a while for my food (a turkey sandwich and an order of the fish sticks with fries.) I assumed they were making it fresh so i didn’t mind waiting. Then a girl with blue hair who i think might be a manager opened the window, shoved the food at me and slammed the window closed. My fries were old and my fish sticks were so old they fell apart when i picked them up from sitting in their own grease for so long. I won’t be returning to a place that treats people like this. Regardless of rough days or being close to closing time, no one should have an...

The food we did get was om. Pretty much the same as any other Arbys. Currently not allowed to go inside due to covid. Unfortunately they messed up two parts of our order, did not give the one extra sauce we asked for, and they don't even have the homestyle fries virtually every other Arbys has (got a bit burned out on curly fries). We chose this location while passing through town due to the large adjacent parking lot for our RV. We tried to call in a curbside order per the number on their window but we missed the timeframe by 10 minutes. We were told on the phone to walk through the drive up. Not exactly safe with the cars there. Luckily we had a car caravanning with us and had them take us through for our order. I'm not impressed and will stop at the Arbys at the next exit if we opt for Arbys next time through town, or just go to one of the other fast food places...