I was traveling on St. Patrick's Day and wanted to stop in here. So I checked the Internet to see if the were still open to grab a wholesome meal of cabbage and corn beef before grabbing a few hours of rest and getting back on the road. The Internet stated the closed at 9 pm. It was 8:25pm. I was pulling a uhaul trailer so I had to get where I could turn around. We pulled in and ran to the door to place our order and the doors were locked. It totally upset me because the staff was standing in eye shot but refused to make eye contact. I checked their sign and it also read Closes at 9 so why was it 8:30 pm and they were not honoring Their own decision to be open til 9pm. I think the thing that upsets me the most is the staff new they were wrong which is why they would not make eye contact. I have done restaurant management and in the event we have to close outside of our regular hours there is signage posted as to why. If a customer came before we are able to post we explain the situation to them. This was poor service from my point of view. I've never eaten there and this behavior made me not...
Read moreSo I’m originally from Colorado and moved here for college. I was excited to eat here because my Colorado friends have all told me me that it was a decent enough place to eat.
I’m all ok on cold food because I can easily take it home and reheat it but that’s if it wasn’t for the service. So maybe I came in at the wrong time or a bad time, but the person making my burrito (long blonde hair gal) first didn’t acknowledge me, and then when she did looked put out with me and while making burrito she seemed kinda rushed when there was no one behind me. But the real kicker is after I paid and sat down to eat all I could hear was the my server talking bad about me to her coworkers in the back. That in itself made my food feel sour.
(Also I’ve worked in the customer service industry, and can say I under stand looking done with life and being rushed… I don’t understand how you can talk bad customers while they are in the same...
Read moreI’ve always loved the nuts and berries salad as a burrito and I’ve been getting it for years even before they took the official Dorito off their menu. Unfortunately, the last three times I’ve had it in the last four weeks there have been more significant consistency issues. The first week was perfect. It was their usual large filling, delicious burrito, the second one they didn’t put any dressing on it and I always request sesame, and the one I got today I’m not sure if the person was in training, but they had a second person helping them and while she corrected How it was wrapped, there was no quality check on the amount of ingredients put in and the burrito is about half the size of the usual. I’m also shocked at the price of a burrito with lettuce, chicken, candied almonds, Craisins, feta cheese, and pickled onions and sesame...
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