The Mango Tree — Restaurant in Spokane

Truly, if you want to know honest Indian food, read the Indian reviews below on this place, they're not favorable.

At 18:47 I arrived at the Mango Tree to pick up 2 orders. First a short woman, maybe the hostess ignored me as I tried to ask about these orders. Then a male server walked past me without acknowledging I was there. Finally after the short woman came back to the entrance a third time I interjected and asked if I could get an idea about the position of these two orders I came to get.

She explained to me they canceled their Uber service and they were not doing them anymore. I said, "Why do I have 2 orders right here MS.R. and S.J. to pick up?" (I showed her my tablet screen.) She said, "We're too busy tonight and you're not getting them." I asked to speak to the manager and she asked, "Why would you need to do that?" as if nothing was out of the ordinary. I told her she was getting her owner or manager now. "I don't what for," she replied.

She said the owner was not there and the manager was busy. Eventually she got a humble red haired woman who gently told me she would go back and check on the orders for me. While she was gone the small woman got the male waiter who informed me I wasn't getting the orders and I needed to leave, he added he was working 12 hour serving shift.

I informed him I've worked a 24 hour serving shift. I informed him I've worked hundreds of 12 serving shifts and told him his professionalism was negative just for saying so. I said, "I've done this and you don't shoot off just because your have a mental distortion that you get your way because a 12 hour shift is a badge of honor." You act with dignity, grace, and professionalism. I told him, "all these people in your restaurant are wanting your menu and THOSE people at home are too. You need to honor their order."

The small woman told me I needed to leave or she was calling the police. And they played their ACID personality out in front of their entire group of about 15 people waiting to be seated plus about 15 seated in the immediate dining room.

This is not the first, this is the 9th time their employees ignore the delivery drivers (their customer surrogates). They keep their distance and do not acknowledge them (with me and other drivers at once). When there Place's page say, "Contactless Delivery," The Mango Tree is avoidant towards these "contactless" drivers. Try the Pho Van restaurant or A Taste of India... those operators are subtlety sure that their Brand is leaving with the driver with quality checked and the driver is vetted.

This restaurant does not have hospitality, it is hostility. They're in the hostility industry. There are not apologies, or graciousness.

This is the only restaurant in the downtown Spokane area that is the coldest in attitude and decor. No, really, their decoration in the restaurant is cold, distant and depressing. There are no natural colors that are left to naturally up lift a persons mood. That science was not involved with the grey washed all over.

While it's obvious their food is wanted, I do not understand why they act like this. Why do they sign up to be a merchant for Uber Eats and deliver disregard for it. Why operate a restaurant if you're signaling a depressing paint scheme and hire rude, cold employees. (I'll get back to the humble red headed woman...)

I will never be in this place, and I will never forget how they intentionally try to make a person feel like dirt. Like the dirty entry way they never clean through out the day. I am too confident to explain this and let people know how they treat others. Their attitude was wicked and mean. They are not compassionate about their work.

All except the humble redhead who came back to let me know where the orders are; the other 2 employees told her, "No, go away. He's not getting it!" with a harsh and arrogant bite.

The Uber customers who didn't get their food: They were informed. One was absolutely irate.

Their owner wastes money as if it...

Me and my family were visiting Spokane from out of town. We reached the town late around 9pm.

Note : We are used to eating dinner little later, so our options for family friendly dinner were limited to a handfull.

First night the floor staff turned us away very rudely saying kitchen is closed. Even though restaurant did not close for another hour. We were well dressed and a family of 3 with a 12 month baby. We asked if we can place a Togo. She said no. As we have a baby and everything in town was closed I thought of giving it a shot and called the restaurant placed an ordered my husband’s name. Boom that worked. Weird but I shrugged it off as ‘fine maybe a one off’.

Overall experience was very bad due to how rudely we were turned around. If the dinning room was closed she could have offered to go as they were still accepting that on the phone.

2nd night we were very tired after the ‘pig out in park’ and placed a Togo order for my baby, we said veg kofta and couple extra naans. we are veg we told veg only and that its also for our baby so 0 spice etc. Taylor took the order on the phone.

20 mins later, we went to the place to pick up to only find out the order was never put in. Some tech issue they said. Fine, we shrugged that off too, Taylor offered to replace the order if we could wait. Me and my husband thought everything was closed so we were ok waiting. my husband (Tom) gave the order again, and we waited.

For some reason everything here closes at 8:30/9 which we are not used to.

Taylor gave us a packet saying it’s for Tom, we took it and came to the hotel. To our surprise, opened the food, though we specifically said we are vegetarian, placed order for and paid for veg kofta, they gave us a chicken dish. This was a mistake we couldn’t shrug off.

We are out of town, most family friendly places closed, and a 12 month baby so obviously pizza wasn’t an option etc. to folks visiting from elsewhere, please be aware, the service isn’t that great and avoid late night takeout etc I don’t think they are able to handle it.

2 days in a row we had bad experience.

We reached out via Facebook, their phone wasn’t reachable at 9:10 pm. saying atleast refund us for the wrong order, being veg it’s not even that it’s an acceptable mistake for us. Waiting for response now.

Edit : they responded to us on FB stating they will process the refund. Been over a week. we never got the refund. Nbd but overall won’t go back! Horrible...

I gave mango a try when I was in Spokane about a week ago craving Indian food which became something of a quest.

I arrived early afternoon and looked up what was close to my hotel and it popped up. It was the day after Fourth of July so I figured I’d call to see if they were even open and each time the phone went directly to voicemail. I looked at the website and there was no note about being closed and it was close enough to my hotel that I figured the trek in the 94 degree weather may be worth it. When I arrived not only were they open but they were BUSY. Like, to the point that I felt bad because there were only 2 servers and one seemed to also be the hostess and runner. I made a to go order and was told it would be done in less than 20 minutes. I checked out the area and came back at around 25 minutes and got my food about 10 minutes after so if you’re tight on time this may not be your spot. Thank god I wasn’t.

I ended up ordering their lunch special of coconut chicken, beef curry, salad, rice, and the tandoori chicken naan. To my surprise, although it wasn’t listed, I assume the lunch special also came with plain naan because there was a small stack under my chicken naan. I was worried the coconut chicken would be sweet but it was delicious- tasted similar to a chicken korma. The beef curry though ooof. A bit spicy, oily, delicious, thick kind of curry that I feel I usually find more in Pakistani food but man it was delicious. The salad had no dressing and lots of pepper which somehow worked for me with the curry. I mean I can’t lie it helps you feel healthy for an overly heavy meal. The one let down was the chicken naan- it was dotted with bright pink pieces that almost looked like cranberries and ended up being some of the driest and chewiest pieces of chicken that have ever grazed my mouth. They were sort of falling out when the bread was torn about like little hard sprinkles and not only didn’t add but more than anything TOOK AWAY from what could have been some good bread.

TLDR, go try their lunch special it’s totally worth it. And it...