Phở Vietnam Restaurant — Restaurant in Spring Valley

We go to this restaurant every time we visit Las Vegas but NEVER again. The day we were flying home, we decided to get some food there before heading to the airport. We ordered eggroll rolls and fried shrimp to dine in. 20 minutes, 30 minutes, 45 minutes and still no food. There were only a few customers and several workers walking around so why was it taking so long for two orders of appetizers. Eventually they bring out the fried shrimp and I ask the lady to pack it up to go because we have a flight to catch not expecting this long wait. Totaling one hour, they bring out the 6 small pieces of eggrolls and to go plates. I pack them and up myself and proceed to go pay and at this point I was already kind of irritated by their service. I normally leave a tip but the cashier lady tells me because we are taking the food to go, there is an upcharge. At this point, I'm like whatever, we have to go. In the car, I look at the cost and realize the extra charge was $5 totaling $30 for just 6 eggrolls and some fried shrimp. My wife was furious because not only did they take one hour to serve use our food, but they also upcharged us $5 extra dollars because we couldn't dine in anymore having to catch our flight. We are NEVER going there again and will tell our friends and family to not go...

The worst food and customer service that I have ever had. Me and my family went to this restaurant for the first place. They seemed to be very rude at the beginning before we could sit down and order some food and the server had never asked me how the food taste was whatsoever. At the end, when we were trying to pay and I didn’t satisfy with the customer service and that’s why I only left the tip as $3 among to total of $83 but the cashier stopped me right there and FORCED me to tip them $20 which I continuously refused to and I was so mad with the customer service. They were trying to say there’s bunch of employees in the restaurant and I was being told that I must TIP them at least $16-$20 otherwise they wouldn’t like it and I really wanted to say the customer service has been the worst so far ever! I promise to myself I will NEVER come to this nasty food with filthy customer service restaurant again. I would leave them as 0...

The chicken Pho Noodle bowl was a good size for a great price..but when I went to pay the cashier said that you could not use a card for charges under $20...I asked where was that posted, she couldn't tell me, but then another employee found the tiny sign of about 11 inches in a 3-4000 sq ft. place...then the lady who couldn't find the sign pointed to my wallet and said, " you can use that $20 bill in your wallet." I was like no, I am paying with my card this is for something else...first I was like don't tell me what to use, and what kind of sit down restaurant doesn't let you pay with a card in 2016, unless they are trying to hide money they make or are so petty that they are going to pay a 2% charge...I personally will never go back because they were...