Usually Shipley is the best do-nut in town.. My fave is chocolate filled.. I hadn't been there In a while, so I was completely disappointed when I stopped in a got some the other day... They had almost no filling in them.. They have always had a nice proportionate amount of chocolate filling. This time each donut had only a tiny squirt... I mean really tiny as in not even measurable.. Maybe a half teaspoon, if that... Certainly not acceptable... I'll try one more time to see if maybe my batch I got this time was an anomaly... Equipment failure, new employee, etc... But if the filling has been reduced this far as a part of protocol, I'll have to just mark Shipley as a place that used to be the best donut in town... Glazed are still good, which is why this is a 2 star instead of one. i personally go for the chocolate filled, and without the filling.. They just aren't right.. I'll come back and modify this to a better grade.. But if Shipley has purposely cut back the filling this far... I'll have to verify my disappointment and just not buy donuts here anymore... 50+ years I've enjoyed these great Shipley donuts.. I really hope it was...
Read moreIf I could give zero stars, I would. I can’t name one time I’ve been in there and the cashiers are friendly. Here’s some feedback for them, if you don’t want to be friendly, get out of customer service. There was a line running out the door and common sense would be everyone splitting up into multiple lines behind the 3-4 registers they have. One of the cashiers was terrible telling us we all need to form one long line and stand super close together. She then proceeds to grab my 9 year olds shoulder telling him to move closer to me to squish everyone on top of each others. I can’t believe she put her hands on him. I had to compose myself and get out of there. I’ll never be back. I’d rather drive an extra 15 minutes and go to the one in Alden Bridge. You guys should send the cashiers there to get a customer service...
Read more11/5/21 I walked in Shipleys for the first time, new to the woodlands and excited to try out the coffee and donuts, the cashiers acted as if they didn't want to assist me, the one who did assist made me feel very unwelcomed as if she was upset about something, I order a small coffee and a cinnamon roll, there are two types of cinnamon rolls she grabbed the first one she seen without asking which kind I wanted, she handed me my coffee with no no receipt. Her demeanor was very mean. I asked her what was her name at first she said NINA then she said TERESA. I will never return to this location or any other Shipleys. I'll stick with Starbucks that's located...
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