Culver’s — Restaurant in Springdale

Culver;S have poor manager skills and poor customer service skills when someone coming in to try to find our inquire about employment there the manager is very rude in the crew member they have poor services at this restaurant I cannot believe that this will happen when someone is just trying to inquire about employment in the manager have poor services and they put her in his position is to run it as a manager and she doesn't have the skills to be a manager wow like I can't see myself working for this company every time I come in here and eat at Culver,s me and my brother coming to eat at this restaurant in Springdale for management is always been ruled in talking to us very true I think this is very unprofessional for a management to be running this type of business and every time me and my brother comes and eating this restaurant we have to be around Jeremy how to be a rash every time we come to eat at this restaurant in Springville that is very unprofessional Culver,s all I do is coming out to eat me and my brother and we just talked to the morning and my kids this is very unprofessional who ever run this business like this is how you let people talk to people that come in this restaurant in Springfield that is very unprofessional me and my brother come to spend my money at this restaurant every day is Spring Hill I can't believe because we blessed that we didn't talk to like this by management I would like for someone to really look into this and it's a black girl that manage their every time I come in this restaurant she talks to me and my brother so who where we don't want to even come in there to eat no more Culver,,s inside of Greenville I can't believe this that this manager will talk to us like that and she's supposed to be the manager of this restaurant in Springdale I can't believe this is very unprofessional that we will get talked to like that and we come in in our money at this restaurant every day and also eat in there me and my brother have never been rude to anyone since he started coming to him while I can't believe that management will talk to see a jury professional restaurant to come in a place to eat this is very unprofessional can someone please look into this or the owner please read this item getting arrested your manager that's black and I come in this restaurant every day in Springville Culver,s I shall have to deal with this when I spend my money at this lovely restaurant find the verse of getting ready to sue for this cuz I can't believe this black manager every time I come to this restaurant that she talks to me like this in front of you Culver,s ready to get my lawyer involved on this I cannot believe this so I'm putting this out for someone to hear my story book I'm getting ready for involve a lawyer because I'm tired of coming to this restaurant and getting done like this and no one is getting should be treated like this my name is Latoya Stokes my my brother is Jeremy can the owner please look into this I don't want to have to get a case lawyer because that's what I'm about to do I'm...

I love Culver's. It was my first job that I held for six and a half years to pay for college, and I never got sick of the food.

In short, the new tri-county store leaves much to be desired.. the disorganization of staff led to long wait times, multiple people doing multiple jobs, and nobody seems to actually know what they're doing. Nobody has a sense of urgency or a care to get food out to the drive thru and keep it moving. Food sat under heat lamps for 30+ minutes, which is me regurgitating the complaint of a patron that was waiting for his food at the counter. The condiments bar was disheveled, with bags of straws left out, cup lids scattered about, pop spills everywhere. The "set" counter was an organizational nightmare as well. There were four different people doing set at once...because the shift manager was running orders and the runners were taking over.

To argue that the place was understaffed makes zero sense. This was a Saturday night with 7 customers in the lobby and a line of cars outside. They had 2 people wishing drive thru (which is all you need), one person on shakes, one register person, and one runner. I've given this site the benefit of the doubt, acknowledging they're new and staff needs to learn... But a few months in and they have the same issues with time management and organization.

It pains me to give a bad review, but I really hope the franchiser gets more involved with hiring better management. The only reason I'm giving 3 stars is because my order came out correct and food tasted as great as it should. I will likely not be coming back to this location unless it is...

I called cooperate. Something really bizarre happened to me. I had an event to be at, and ordered a burger with no cheese, specifying I can’t have cheese because it’s an allergy. I then restated this again through the drive though when they started repeating my order. I picked up the food, and went to my event. I made it there 15 minutes late, but when I went to eat my burger, it was smothered in 2 pieces of melted cheese. I wasn’t able to peel or scrape it off. So I had to drive almost 20 minutes back to get a new order. I did call and was frustrated I was missing my event now entirely at this point, but I did try to be nice and not rude. I get there, and who I assume may have been the manager- a 40ish year old guy- then has the employees lined up across the front and started calling out to me loudly in a passive aggressive attitude, talking in a loud voice about my order mix up like he wanted to embarrass or shame me. The coworkers begin to snicker and stare at me. He then over dramtically handed me my burger bag and did this creepy awkward little bow like motion. I left, and one of the young girls came outside and was smiling and gave me a look. I was scared to eat my burger wondering had they done something nasty to my food. It was so bizarre. Yes, I was frustrated at missing my event, but I was not rude to anyone and even smiled when I came in the store. Even said “thank you.” Dude, I just wanted my burger so I could go. Why the...