Skyline Chili — Restaurant in Springdale

My kids and I visited for a quick later dinner. We each ordered 2 cones each. They were quickly served but as soon as we bit into them, it just didn't taste good at like we're used to. Each hot dog was so hard and burnt all the way around, like they had sat in an overly hot warmer all day. How could the person who made our food not notice each of our coneys were completely burnt?!?!I wish I had taken a pic but the sweet server was quick to remove them and had some fresh made for us. When we received our remade order 15mins later they were all wrong and I told the server who said the manager would be over but he never came. My kids ended up not eating theirs because they don't like mustard but we needed to leave as I had planned for a quick in/out trip but this turned into a much longer visit. When I went to pay, the attendant asked me how our food was and I was honest, all she said was "oh, that's too bad, come see us again sometime". Uhhh, no. This may be a nice, newly remodeled store but if they can't get the food right or compensate for how long it took than we won't be returning. I'll stick with our regular location- Finneytown where they always get it right! How can you mess...

I eat here a couple of times a week for lunch. It's been a while since I purchased a pint of chili as I got then all the time. I just bought one and it is not a pint. The cup has shrunk tremendously.

Today is 5/22/2025 the owner has responded to this post and has misunderstood. The size of the pints and half pints are different and have shrunk. The pint cup you are serving measures to be EXACTLY 1 pint to the rim. Meaning when we THE CONSUMERS are purchasing these items we are not receiving a pint of chili. The servers performed exceptional and did not misunderstand me when I ordered. I understand that when they prepare an order of course they're not going to fill the cup to the rim because it will cause a mess. It's a trick created by the company to cheat the CONSUMER out of the chili that we come to purchase and CONSUME. When we spend our money we want our portion to be what it is advertised as. So if I order a pint of chili I expect the chili in the container to measure 1 pint and not for the container to be 1 pint and the chili less than a pint. I'm there for the chili not...

I have eaten here twice now and I am currently violently ill, and additionally my food was completely wasted.

When I pulled my order out of my uber eats packaging the fries were so ungodly soggy they fired through the bottom of my bag, and took my entire order to the floor, in a diarrhea and melted clunk cheese essence of 31$ wasted.

I am too angry to deal with this matter irl, but I am inclined to do something regarding it because I am not only dealing with a miserably sick husband who is highly intolerant to onions and received extra on his coney- But accompanying this nightmare is the fact that I feel totally ignored as a customer and individual who put very careful and appreciative notes on my order to just get the opposite and topped off w my name spelled wrong the note stamped to the bag.

My name is 3 gd letters. This been unbelievably disappointing for me and I'm not going to be a returning customer at any location after this...