Jimmy John's — Restaurant in Springdale

★★★★★ Food quality ★★★★★ Service ★★★★★ Ambiance ★★★★★ Value ★★★★★ Menu selection ★★★★★ Location/Accessibility ★★★★★ Overall experience A few weeks ago, I decided to treat my coworkers to lunch at Jimmy John's, following the recommendation of my colleague SP, who considers JJ's to be her go-to sandwich spot. Despite extending the invitation to multiple coworkers, only SP accepted, so we browsed the restaurant's expansive menu on their website and quickly settled on our preferred sandwiches. I opted for the #4 Turkey Tom, while SP went with the #6 The Veggie. Since we were in the midst of a busy workday, we opted for the pickup option, and were pleased to discover that this particular JJ's location was just two miles away from our workplace. As I pulled into the restaurant's parking lot, I couldn't help but notice how empty it was during the typically busy lunch hour. However, once I stepped inside, I found myself in a cozy dining hall where all the tables and seats were arranged neatly on the side of one long wall, reminiscent of a museum exhibit. The decor on the walls was minimal but tasteful, resembling a work of art, and the walls themselves had a unique aesthetic appeal. The counter was located opposite the wall of tables, and was staffed by a friendly young woman who quickly and efficiently handed me my order, which was placed in a generic paper bag, with each sandwich thoughtfully wrapped in JJ's branded wax paper. Turning my attention to the food, I eagerly opened my #4 Turkey Tom to reveal a fresh and delicious sandwich. The ingredients were all expertly arranged, with the turkey, lettuce, tomato, cucumber, hot pepper, onion, oregano and basil, and HELLMANN’S® Mayonnaise nestled snugly between two slices of French bread. Each flavor was distinct and well-defined, yet combined perfectly to create a harmonious taste profile. The bread was soft and slightly sweet, the veggies were crisp and fresh, and the turkey was savory and satisfying. The HELLMANN’S® Mayonnaise added a light and complementary touch, while the oregano and basil added a pleasing herbal aroma. Sipping from my regular Fountain Diet Coke® provided a refreshing accompaniment to each delicious bite, and I thoroughly enjoyed every aspect of my sandwich. It was a truly satisfying meal that I would rate a perfect 5/5. As for SP's #6 The Veggie, it was also a delicious masterpiece. It featured French bread, Provolone, avocado spread, cucumber, lettuce, and tomato, all without mayo. In addition, SP ordered a 20oz Bottle Sprite® and a bag of Jalapeño Jimmy Chips®, which we were both eager to sample. SP was effusive in her praise for the sandwich, describing it as fresh, flavorful, and satisfying, despite the absence of any meat. Her enthusiasm was contagious, and I couldn't wait to try the sandwich for myself during my next visit. After finishing her sandwich in record time, SP opened the bag of Jalapeño Jimmy Chips® and offered me some to sample. We both marveled at the savory and delicious taste, wondering what secret ingredients the chips might contain. Overall, JJ's proved to be a great value, offering cheap and delicious sandwiches that are fully customizable to suit each customer's preferences. The restaurant's menu is extensive, and the staff is friendly and welcoming. Additionally, the interior is clean and well-maintained, providing a cozy and inviting space in which to enjoy a meal. While I did come across some negative reviews about the attitude of the staff, I personally experienced nothing but polite and efficient service during my visit. SP's recommendation of the restaurant did not disappoint, and I am grateful for her expertise and knowledge in the culinary world. I will continue to rely on SP's culinary guidance...

I generally love JJs, I'm corporate trained and have worked at 7 stores for a total of ~6 years. So I'm not just a Karen with a pointless 1 star review. Believe me when I tell you this place does NOT have it together. I've been here 5 times and they've done a good job once. I'll save you the ramble but the food is fine, they just have no sense of urgency and very little situational awareness at this store. They've had me wait a half hour for a single little John on multiple occasions and I'm just fed up with them. The latest visit I watched as 5 people who both ordered and arrived after me were served while I sat around. As I sat in their booth for a half hour I also witnessed their line mess up two other people's orders including a cater. I ended up just walking out without even receiving my order. If this was a one time thing, I wouldn't care, but the fact this is the third time made me pretty pissed. I won't be returning and I'd recommend you don't go either unless you have at least 45 minutes to spend. I also absolutely WOULD NOT give this place a catering order. It won't be timely and even if it is, it'll likely be incorrect as the one I personally...

I placed a order for deliver and waited over an hour and a half. After and hour and a half went by I called the store and was told it would be another 30 minutes before I could get my food. So I requested a refund. I really wanted jimmy John so I went to the store to place the same exact order. I even let them know I was the person on the phone and wanted the same exact sandwich I placed the online order for. After some confusion on their part they finally understood I wanted the same exact sandwich I order online for delivery. They proceeded to tell me that they only had three people working (two in store and one driver). I can understand being short staffed. I was not rude or confrontational in anyway with the store staff over the phone or in person. I really enjoy the taste of Jimmy John’s subs, I enjoy it so much that I still chose to get my sub from there when they have a Jersey Mike’s in the same parking lot. My experience today has definitely left a bad taste in my mouth about Jimmy John’s customer service. I wanted to leave this leave this review on telljj.com however the website...