Happy's Pizza — Restaurant in Springfield Township

DO NOT ORDER FOOD FROM THIS PLACE. I normally dont put to much stock in these reviews but these bad reviews for this business are 100 percent correct. I wish I would have researched prior to ordering. This is my experience. I drove 5 hrs to Cincinnati for Bengsls game. After game checked into hotel and grabbed leaflet from lobby for Happys Pizza. Was travelling with my teammate son so I thought this would be good idea. The business was close by and it's hard to screw up pizza right? WRONG WRONG. Ordering pizza over the phone has been around forever. I'm fairly certain one of Alaxander Graham Bell's first phone calls was to order a pizza and wings. We've been doing this forever. It's simple. WRONG WRONG Not for Happys Pizza.

So I call and place the place the order around 730 PM. Fairly easy and straight forward. Large pizza wings and cheese sticks. I used my credit card and lady said my order would be delivered in 30-40 minutes. So around 830 I began to worry and start doing my research on here. I read all the bad reviews. DAMN WISH I WOULD OF READ PRIOR TO ODERING. They have already charged my credit card so cancelling and getting a refund would be more difficult.

I reluctantly call and inquire about my order. The lady is absalutely clueless on what I'm talking. How in god's name do you charge someone's account and not deliver the product or even prepare the food!!

So I place the exact same order again. The lady was somewhat apologetic and offered free delivery. She promised it would be delivered 25 30 minutes. Ok whatever it's 9 o'clock. My kid and I am starving.

So around 945 I begin to worry. I begin to make back up plans for food. I pick up the phone to cancel the order when I get a knock on the door. The food arrives. Noticed I didn't say "my food".

The order was completely screwed up. Almost to the point where they threw a bunch of food in the bag and just said just give him this.

Pizza had no topping which I ordered and did pay extra for. Wings were not correct. Hot wings actually had no seasoning or sauce at all. Cheese sticks tasted awful. To top it off I was charged for delivery.

So yes read reviews prior to ordering. Do yourself a favor and DO NOT ORDER FROM THIS PLACE. The irony is in the name...

Order $87 tip $10 total $97 in food. Ordered 3 sandwich's with cheese added to all 3 fries, 1lb of wings, sm salad, big cookie, 2 2 liters of Pepsi, 1 2 liter of Mt dew. please bring Parmesan cheese packets, red pepper packets, plates and napkins. Order delivered driver brought 2 2 liters of Mt dew, 1 2 liter of Pepsi, all 3 sandwich's came with zero cheese on sandwichs, zero cheese on fries, no paper plates, napkins, no Parmesan cheese packets, no red pepper packets. The only thing that was good was the delivery time the food was hot. Ordered at 3:30pm food was for dinner so food was no looked at at delivery time. Food was put in over till everyone was home to eat, we usually just reheat the food. We do this all the time. Everyone home, get food out to reheat. Zero cheese on anything, even no cheese on all 3 sandwich's that is to be made with cheese. Called Happy's around 5pm after we looked at food. Young lady who said she was the manager sent me a text saying this is Happy's send pictures of the food. So we sent those pictures. She called me back and said she called the cook who made the food and he said he knows he put cheese on everything for our order, and she can see where cheese was on the sandwich's. She can credit my account for $2. Because the original order was even taken wrong. Cheese was only to be added to 2 orders of fries. So they couldn't even take the order right. SHE ACTUALLY SAID SHE CAN SEE WHERE THE CHEESE WAS ON THE SANDWICH'S THAT WE PICKED OFF!!! SO WE ORDERED ALMOST $100 WORTH OF FOOD TO TAKE ALL OUR CHEESE OFF, CALL AND DO WHAT? MESS UP OUR FOOD WE WAS EATING FOR DINNER FOR WHAT REASON!! They mess up 1 or 2 things every time we order, and calling the North Bend location is worthless. The owner is rude when you talk to him also! He is too worried about his other business he sells out of that location than the restaurant he needs to be running and making sure his employees know how to read a dang order ticket and make the food right!! But he probably makes more money off his illegal side business they running out of there to give a beep about the restaurant part of his business!! Sad cus no other food delivery place will step foot in Winton Terrace. Ugh...

I ordered a sub it was horrible Howard tips it was horrible ordered a pizza it was Garbage I ordered wings I'll be honest I'm not eating them everything in my order was horrible The then I called to get my money back and they told me the manager wasn't there are you kidding me it's Saturday the beach is day of the week when it comes to restaurant business This place is a joke I spent $50 on this food and every single part of it was horrible I really need everyone on Google to understand do not ever order food from this place it sucks Everything from their barbecue sauce to their soggy Sandwiches Every single person in the house was disgusted by their food I will never again waste my time and my money on this horrible food The ironic thing is they call themselves happy pizza the worst thing I am right now is happy. I have 5 people that just want to wash their Mouth out so they can get rid of such a horrible taste I can't believe this place is still in business who in the world order's this and enjoyed it the pizza is on a lower level then Little Caesars you know the lowest level pizza The rib Tips are absolutely the worst Tips I've ever had the Barbecue sauce is horrible And if that's not Badd enough they were Nothing but fat then they're soggy sandwiches with no me in doused in crapy Italian Dressing In like I said nobody is gonna eat their wings because the rest of their food sucks. And I can't believe there's no manager When I called to get a delivery The guy didn't even know if he delivered to my house said He was from Detroit. What a joke how do you call to get a delivery and the moron doesn't even know where he delivers Wow how stupid can you be I am literally 2.7 miles away from this place and the moron didn't even know where My street was. If you do not wanna get pista off and go hungry I would...