Jasper's Deli — Restaurant in Springfield

my wife and I stopped by here to make a few purchases on our way home we walked into the store walked up to the counter the lady was kindly nice and said hi before she approached the counter she informed us of what scratch tickets she had left after that she walked directly up to the counter she went from nice to mean in 0 seconds unprofessional and definitely not the way to treat your customers so my wife proceeded with her purchases anyways when when we asked for our tickets the lady proceeded to overcharge us and tried to clearly tell us that she did not do anything wrong or push any other buttons she clearly did and when we tried to point it out to her she tried to tell us that we were wrong the customers and when we ask questions about prices of certain things all the lady could say was I don't know she clearly was cussing at us unprofessional no customer service skills whatsoever very rude and since I'm a lifetime customer I might be looking for a new place...

Came by to buy cigarettes.amd used the ATM. Left my purse ( but not my wallet) on the back counter, made my purchase and walked off without it. Stupid I know I called Jasper's when I got home, aprox 1 1/2 hrs later Shawn had a customer point it out and he saved it for me. That's a class act and much appreciated. Thankfully we do still have more good people than bad and the good ones play at Jasper's deli! My thanks to Shawn, who was friendly and quick, good...

The staff is very polite and attentive to the customers in their needs, the register lady on Saturdays is awesome! She Makes you feel like you’re somewhere you been going for years ,very personable,Encouraging, and very pleasing to...