The other day I tried to stop in and grab dinner for my daughter and I was not wearing a mask. I have a medical condition and cannot wear one. The clerk asked me to put one on and I said that I couldn't. She then told me that I would have to leave if I wasn't wearing a mask. The Ohio Mandate issued July 23, 2020 states that if a person has a disability and is unable to wear a mask, they are exempt from the mandate. And, this is not a law. Aside from that, I have been in the store without a mask before and had no problem. This young lady and the young man behind the counter were rude and took this as an opportunity to humiliate me in front of other customers. Their insistence that I wear a mask was rude and their failure to acknowledge my disability was discriminatory. A business cannot ask a patron to leave based on disability or medical condition. I had tried to use their app, but it didn't work. I also tried to call in several times, but they never answer their phone. So, there was no reasonable accommodation to be had. I will no longer be doing business with this...
Read moreSo I went here where I hit up 3 to 4 times weekly sometimes solo sometimeswith my spouse. I know this older lady doesn't like me however the rest of the staff is fantastic. Yesterday the owner started me out. He leaned over to the woman who had snapped and rolled her eyes at me often and said " is that her?" Where the eldery lady said, "yep". The audacity to do that infront of me. I have never been mean or raised my voice to this lady. I had reported her about 6 weeks prior when she yelled at me and made me cry. I have severe anxiety and was comfortable there and liked the people. I guess I should've just let the older woman treat me like garbage instead of speak up. Very disappointed in the owner to say stuff infront of his...
Read morePartner is very sick right now so I ordered delivery to be safe. The order was missing my drink. When I called door dash support they told me to call the restaurant and when I called the restaurant I was told the door dasher was supposed to grab it themselves and I wasn’t able to get a refund because they “didn’t know how” and I was told to just come pick it up myself- entirely defeating the purpose of delivery (which I paid about a $5 fee for). I was then told to call back tomorrow when there was “someone there that could help me.” Food was fine otherwise just incredibly disappointed in the service. I still have not...
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