The Wine Exchange — Restaurant in St. Charles

I was really excited to visit based on the reviews but left really disappointed. As a first time visitor we headed to the register to ask about tastings - we paid our $20 and were told to go to the end of the line of the bar and make our way through the 5 tastings. As someone who has done wine tasting all over the country and even internationally, this experience was a first. We waiting in line at the end of the bar until people ahead of us moved along to their next tasting (think assembly line). The person who did the tasting was knowledgeable and very personable but I have never seen smaller pours in my life. After each pour and taste we had to move a few steps down the bar and wait for the next pour. Maybe it was just an off day, maybe it’s just a different experience that doesn’t really speak to me. I would go back to try a glass and some of the yummy looking food but not for another tasting experience. It definitely...

Absolutely horrific experience - we were told they had plenty of tables when we called to make a reservation. They told me tables were first come first serve but when I arrived there were no available tables only two chairs missing a table and nobody paying attention. I came ti have a couple glasses of wine and some charcuterie, listen ti the music and get a few cases of wine but based on the lack of service and attention to the guests I will be taking my business to Geneva winery where they honor the business of their guest’s. They have no wait service whatsoever-it mat as well be byob ! This place has no class and no concept of how to serve customers as an establishment in St. Charles. This place is barebones may as well be a Starbucks without the...

I cannot say enough nice things about, Bob Sommer, and The Wine Exchange! My company, QX Impact, was holding an AI conference and we needed gifts for our panelists. Bob's expertise and guidance resulted in a stunning gift box of two bottles (red & white) and a nice assortment of chocolates and snacks that paired perfectly with the wines. In addition, Bob met me on a day they were closed to deliver the gift boxes so I had them in time for our event. Their selection is massive and accommodates any wine enthusiasts budget. This was my first stop into his shop, and definitely will not be my last! Support local and get your wine at The...